MAJOR DUTIES & RESPONSIBILITIES:                                                                                                              

Act as a counselor for our Chubb client’s insurance needsWhile working with clients, help identify gaps in coverage, discuss recommendations and make necessary policy changes as requestedEffectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changesEnsure understanding of Chubb’s product line and how each benefits the clientWork effectively in a team setting using professional interpersonal and communication skillsMaintain performance and quality standardsKnow and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.Complete assigned work and other duties as assigned

 

 

Hold a Property and Casualty Insurance license (if applicant does not currently have one, that will be a part of the training curriculum).  License must be obtained within 30 days. Associate degree or equivalent industry experiencePersonal lines operations, agency, underwriting and/or marketing experienceAbility to think out of the box, when necessary, when tasked with a client issue or questionAbility to drive results and innovate in a fast-paced environmentExcellent client service skills, including oral and written communicationProficiency with Microsoft Office, specifically Word and ExcelExcellent organization skills and ability to multi-taskAbility to work independently in areas without defined workflows, as well as in a team environmentAbility to handle multiple priorities within strict time constraints