Introduction to the job

• As a Field Service Engineer(FSE) of ASML Semiconductor equipment (Lithography), you will support the customer and our operation through equipment support, performance monitoring, mechanical/pneumatics/electrical/optical repairs and maintenance. 
• In case of difficult and unique issues happen, escalate to the next line to get suitable help in proper timing to secure tangible actions and solution with an ultimate view towards committed performance to the customer.
• The FSE team will be on a 24hx7 coverage, primarily commuting from our ASML office. In order to do so, more than 50% of the working hours is expected to be at customer site, working with the systems. The candidates need to work flexibly in shift work (12 hours/shift , day or night) or as generalist (day shift).
• As an FSE, you are expected to cover not only Scanner but also to be capable to support EUV Source and CO2 Drive laser with the appropriate trainings provided.

Role and responsibilities

• On-site work by shift pattern ensuring quick response for machine issues
• Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
• Assist and communicate with the customer in a professional manner
• Take a pro-active approach by monitoring machine status to prevent Unscheduled down 
• First responder on the machine for executing Unscheduled and Scheduled maintenance activities
• Diagnose and solve issues – Define problem statement, analyze data, find root cause, drive actions
• Collaboration - Work with colleagues, customer & field support in solving problems.
• Initiate escalation when needed
• Ensure SO quality & thoroughness including PCCSIM and escalation evaluation to identify lessons learned 
• Manage the cycle time of stock aging – to meet the ASML KPI's
• Back end call handling – confirm the material, create MN, close SO, initiate IRP
• Monitor safety situation – if situation assessed unsafe; stop work and initiate safety escalation 
• Last but not least: Be the front runner in Japan supporting EUV new technology and continuously seek new knowledge and improvements in daily operation through own initiatives and open discussions

Education and experience

• Bachelor in Electrical Technology, Mechatronics, Mechanical Engineering, Physics, Electronics, Electric engineering, (Applied) Physics, or comparable

• More than 2 years of experience in semiconductor industry or equivalent is preferred
• DUV/EUV experience engineers highly welcome
• New hires also welcome

Skills

• Open to cultural differences.
• Motivated, pro-active, self-driven, open minded and flexible.
• Technical skills, analytical skills, and hands-on skills.
• A team player who is committed to the success of ASML.
• Clear communication skills.
• Desire to improve operation quality and efficiency with "continuous improvement/Kaizen" mindset 

• English skills required (both written and verbal)
• Japanese language skill is considered an added value but not mandatory

Other information

• The EUV experienced candidate is expected to share his/her own knowledge within newly created team by collaboration and care.
• For the DUV experience only candidates, it will take several months to acquire the technical skills needed for the leading edge technology system. We are committed to provide sufficient training opportunities and OJT, but to achieve that it will require flexibility to travel to other countries including NL, USA, Germany, Taiwan and  Korea with short notice if needed, with uninterrupted periods up to 4 weeks or more in a row.
• Desire to grow, learn and be involved first hand in leading edge technology is a quality we value and commit on supporting
• The newly joining members will be part of the team and contribute towards the success of EUV in Japan 
• Working location is Chitose Hokkaido (close to Sapporo) 

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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