Location: Soda Springs, California

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!

The Children’s Programs Assistant Manager oversees the lesson operations for all Children’s Mountain Sports Programs. This role is responsible for assisting with hiring, training, developing, and supervising of program team members to ensure the most progressive and industry-standard teaching techniques and processes are achieved while delivering a high level of guest experience.

The Children’s Programs Assistant Manager works in collaboration with the Children’s Programs Manager, Adult Programs Manager, and Woodward Mountain Sports Director to assist in the development and implementation of the annual revenue center plan in conjunction with the company’s strategic plan. The Assistant Manager is responsible for the efficient and effective operation of the Children’s Snowsports operation, which is open 7 days a week during peak seasons. The operation is responsible for providing lessons for ski and snowboard.

Perks:

Starting pay: $24/hour

Free season pass to Boreal, Soda Springs, and all POWDR resorts

Full access to the Bunker—Woodward Tahoe’s indoor training facility with trampolines, foam pits, skateparks, and more

Discounts on food, retail, and gear

Discounts for friends and family

Work in a fun, supportive, mountain-town environment

Career advancement opportunities across the Woodward and POWDR network

Essential Functions & Major Responsibilities:

Manage team member schedules, timecards, and availability.

Confirm accuracy of instructors’ recorded hours and assist with weekly payroll and payroll corrections.

Coordinate and delegate daily cleaning schedules and organization of the locker room and Children’s Snowsports room with supervisors and instructors.

Evaluate, monitor, and improve lesson quality on hill.

Train front-line team members to deliver high-quality, friendly guest services.

Assist in communicating and coordinating the execution of company initiatives with direct reports and teams.

Assist with revenue growth and service improvements.

Understand and work within annual BRC Mountain Sports budgets.

Monitor and control operational expenses to align appropriately with any fluctuations in business levels.

Coordinate with other business units to ensure collective efforts toward company-wide initiatives.

Technical Skills & Qualifications:

Proficient in MS Office & Office 365 programs.

Effective, friendly communication via email, phone, and in person.

Experience with industry-standard platforms such as RTP, Intouch, and Flaik preferred.

PSIA/AASI/USASA or similar experience/certification preferred.

Additional Responsibilities:

Support and advocate for company-wide strategic goals as well as team member needs.

Cultivate a culture of inclusion, endurance, passion, innovation, and inspiration.

Share guest and market research feedback with team and create action plans to address findings.

Encourage top-level guest service in all aspects of our business.

Own department-specific annual Employee Engagement action planning.

Participate, engage, and promote “Play Forever” initiatives and ideals.

Lead by example.

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common.  We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view.  Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to talentandculture@woodwardmountaincenters.com