Requisition ID: req59507 Job Title: Child Protection Case Worker Assistant Sector: Child Protection Employment Category: Regular Employment Type: Full-Time Open to Expatriates: No Location: Hizrah/Maaret Tamsrin, Syria Work Arrangement:In-person Closing Date: 8-January- 2026 Job Description Background/International Rescue CommitteeSummary: The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria - more than half of the country's population - need humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair. International Rescue Committee is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination. Job Overview/Summary: As part of the Syria response, the International Rescue Committee is expanding its portfolio to provide specialized child protection services in Idlib Governorate. The Child Protection Case Management Assistant will carry out all steps of the case management process for a designated number of individual children at risk of abuse, exploitation, neglect, and violence, as well as their families. Responsibilities: Technical Quality + Provide Child Protection Case Management services in Idlib and its countryside for children by applying the seven steps of case management, starting from identification, registration, assessment, planning, follow-up, and referral when necessary, and closing the case once child protection needs are met. + Ensure proper documentation and completion of administrative forms in accordance with all case management steps, relevant tools, and information management procedures (maintain all data uploaded and updated on CPIMS). + Provide continuous support to families and alternative care and foster care systems (where available). + Participate in and support the identification of children affected by or at risk of harm through parenting interventions, recreational activities, and psychosocial support activities. + Conduct parenting skills sessions for caregivers of adolescents in the relevant area. + Maintain complete, accurate, and confidential case files to document client interactions and interventions using International Rescue Committee tools. + Ensure adherence to the Case Management Data Protection Protocol for case files and personally identifiable client information. + Provide input to the supervisor for weekly activity plans and movement plans. + Submit monthly reports to the supervisor accurately summarizing and documenting activities, as well as highlighting challenges and recommendations. + Consistently and proactively monitor and assess safety and security conditions while in the field; immediately report concerns or incidents to IRC management, and coordinate with community leaders and other external actors as required to maintain and enhance the security environment of IRC programs. + Actively participate in all capacity-building opportunities, including formal trainings, on-the-job coaching, and peer sessions. + Perform other duties as assigned by the supervisor to support and develop International Rescue Committee programs Grant Monitoring & Reporting + Maintain complete, accurate, and confidential case files to document client interactions and interventions using IRC tools. + Make sure to follow case management data protection protocol for case files and client identifying personal information. + Provide input for weekly activity and movement plan to the supervisor. + Provide monthly reports to the supervisor accurately summarizing and recording activities; as well as raising challenges and recommendations. + Consistently and proactively monitor/assess the safety and security situation while you’re in the field; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs. + Actively engage in all capacity building opportunities including formal training, on the job coaching and peer to peer sessions. + Other duties as assigned by the supervisor are to enable and develop IRC programs. Other: + Other relevant duties as assigned by the supervisor to support the implementation of the program. + All International Rescue Committee staff are required to adhere toThe IRC Way Standards for Professional Conductand the IRC country employment policies. Qualifications + At least intermediate institute degree or other advanced technical qualifications in Psychology, Sociology, Social Work, Education, or other related fields. + Previous experience working with children, in social work or community outreach. + At least two years of experience implementing child protection case management in humanitarian or development contexts. + Strong understanding of working with children, particularly children at risk. + Personal attributes: strong and flexible communication skills with children and caregivers, analytical skills, networking ability, capacity to cope well with pressure, and ability to work in a multicultural environment. + Ability to work independently and under pressure. + Ability to maintain confidentiality and respect at all times is essential. + Comfortably discussing sensitive topics in an honest, professional, and thoughtful manner. + Basic computer skills and familiarity with Word and Excel Demonstrated Skills and Competencies: + commitment to the International Rescue Committee’s mission, vision, values, and approach, including the professional Code of Conduct. + Strong written, presentation, and verbal communication skills, with the ability to convey information effectively and solid experience in delivering training and staff development. + Demonstrated professionalism, integrity, and the ability to handle complex situations diplomatically and identify effective solutions. + Excellent management and interpersonal skills, with a strong ability to foster harmonious and cohesive teamwork in a multicultural context. + Proven ability to plan long term, organize priorities, and work under administrative and programmatic pressure with detailed guidance and professional patience. + Highly collaborative and resourceful, with the ability to build positive working relationships with senior management and all other partners to maximize cooperation and productivity. + Curiosity, a strong desire for continuous learning and development, and high morale are essential. + Strong analytical ability to identify effective solutions to complex issues while adhering to labor laws and internal policies Language/Travel: + Arabic language is required; English language skills are an added advantage. + Travel: Attendance at case management meetings and mandatory training Key Working Relationships: + Position Reports to: CP Case Management Officer + Indirect Reporting (If applicable): Key Internal Contacts:WPE, Child Protection, PROL, ERD, Health team members + Key External Contacts:Communities, service providers. Professional Standards:International Rescue Committee staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation. Returning National Candidates:We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing, and a relocation allowance. Certain restrictions may apply. The International Rescue Committee strives to attract, motivate, and retain qualified national staff in our programs. Accountability to Clients:International Rescue Committee staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery. Gender Equality:IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. Diversity and Inclusion:at the International Rescue Committee MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.