Children’s Hospital of Pittsburgh is hiring a Child Development Intake Coordinator to work out of the Lawrenceville Medical Building. The Child Development Intake Coordinator will act as the first contact with families/guardians coming to the Behavioral Science Division. They will be responsible for gathering information about the presenting concerns and determining the appropriate appointment.

Responsibilities:

Perform all duties and responsibilities in a fashion that coincides with the service philosophy of UPMC, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and others within CHP UPMC. Screen for the presence of priority concerns/symptoms (e.g. developmental, suicidal thoughts, regression of skills, child abuse) and takes appropriate action, as applicable. Review intake data to make clinical judgments for scheduling according to provider and visit type. Apply clinical skills to gather phone information from callers presenting the chief presenting concerns. Prioritize tasks to maximize patient access by answering phones and utilizing available slots in an efficient manner. Maintain database of intake information; access and analyze data to provide critical information to department.