Child Development Intake Coordinator
UPMC
Children's Hospital of Pittsburgh is hiring a Child Development Intake Coordinator to work out of the Lawrenceville Medical Building. The Child Development Intake Coordinator will act as the first contact with families/guardians coming to the Behavioral Science Division. They will be responsible for gathering information about the presenting concerns and determining the appropriate appointment.
**Responsibilities:**
+ Perform all duties and responsibilities in a fashion that coincides with the service philosophy of UPMC, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and others within CHP UPMC.
+ Screen for the presence of priority concerns/symptoms (e.g. developmental, suicidal thoughts, regression of skills, child abuse) and takes appropriate action, as applicable.
+ Review intake data to make clinical judgments for scheduling according to provider and visit type.
+ Apply clinical skills to gather phone information from callers presenting the chief presenting concerns.
+ Prioritize tasks to maximize patient access by answering phones and utilizing available slots in an efficient manner.
+ Maintain database of intake information; access and analyze data to provide critical information to department.
+ B.S. in Health/Mental Health, Human Services or an equivalent level of experience. **Licensure, Certifications, and Clearances:**
+ Act 31/33/34/73 Child Abuse Clearances **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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