Chief Zone Manager
Ford Motor Company
**Zone Chief / Zone Retail Manager**
+ Analyze regional dealer sales metrics, identify weaknesses in the sales funnel, and propose improvement plans to achieve targets.
+ Focus on market share orientation by integrating production and sales resources to plan regional targets and increase market share in the responsible area.
+ Analyze, follow up, and guide the improvement of regional dealers' business capabilities, with a focus on basic customer management, DCC operations, product and skills training, and personnel performance.
+ Develop improvement plans based on inspection results/mystery shopper scores to enhance customer service levels.
+ Collaborate with regional markets, provide guidance and supervision on promotional activities for dealers and regional markets based on regional characteristics or hot events, to enhance brand visibility within the jurisdiction.
+ Other tasks: Analyze reports and feedback information within the region; prepare regular reporting materials, etc.
+ (for Chief role: also work with Zone Service Manager and Zone CG&O Manager to achieve the objective for the Zone)
+ Bachelor's degree or above.
+ Over 8 years of regional sales and/or dealer operations management experience, with more than 5 years in the luxury automotive brand sector.
+ Strong ability to work under pressure, resilient character with a pioneering spirit.
+ Excellent communication, interpersonal, and cross-departmental collaboration skills.
+ Proficient in using daily office software and data analysis skills.
**Requisition ID** : 49043
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