Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in the Corporate Technology’s Chief of Staff role, you will lead and focus on activities related to strategic business planning and functional business management. Your core activities include strategic planning and measuring performance and execution against strategic goals, including all aspect of business operations, managing the budget, communications, location strategy and workforce management to support and enhance the organization to meet their strategic and operational goals and ensure efficient day-to-day operations. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
The Chief of Staff position will be based in the NY Metro area and report directly to the Chief Technology Officer of Corporate Oversight and Governance Technology (COGT), part of Corporate Technology. The teams are responsible for technology functions including Compliance, Controls, Regulatory Tech, Audit, Legal, Data Platform services, and AI/ML development and includes the execution of Global Technology's multi-year roadmap to build scalable infrastructure supporting business initiatives, as well as positioning the firm effectively for responding to the external regulatory environment. Our Corporate Technology team relies on smart, driven people like you to help drive efficiencies for all our corporate functions across our network. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Job responsibilities
Lead the Chief of Staff Function for Corporate Oversight and Governance Technology (COGT). Direct the organization tower and collaborate with Business Stakeholders, Technical Program Management lead, and Finance and Business Management in the management of technology spend, monthly finance & business reviews, revised forecasts and the budgets to ensure alignment of spend to budget plan.Partner with the Portfolio Management and Governance lead on the annual budget planning and monthly business review process.Actively chair Chief of Staff leadership meetings and act as a thought leader to optimize the strategy, focus, alignment, and accountability for your organization. Lead discussion on topics relevant to the team and participates in cross-group initiatives as needed.Ensure an effective resource strategy for the organization, including skills, types of roles, physical location strategy and variable resource use. Partner with HR and support Technology lead on talent reviews.Partner with the Communication lead to develop the COGT wide internal communication strategy, including org team sites, leadership messages, forums, and planning, preparing and executing multiple global townhall events and a yearly leadership team onsite. Prepare various management reports to support business operations and decision makingPartner with our Finance and Business Management team to perform financial analysis and metrics reporting to uncover areas for improvement. This includes prompt review and escalation of our organization's OKRs and health metrics, such as financial metrics and span of control.Establish control points to maintain timely oversight into vendor management engagements that maximize JPM assets.Build trust and rapport through all interactions to deliver the right outcomes for the business.
Required qualifications, capabilities, and skills
7+ years of experience or equivalent expertise in leading complex technology projects and programs in large organizationsDemonstrated proficiency in Resource Management, Technological, Organizational and/or Operational Change Management, Portfolio Management, Conflict Resolution, Negotiation, Budget/Financial Management, including Controls, Partnership and InfluenceAbility to collaborate effectively across teams that span the entire organization. Experience in strategic planning, creating roadmaps, and executionAdvanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectivesProven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environmentsAdvanced expertise in stakeholder management, establishing productive relationships with team members and business partners, and driving beneficial outcomes aligned with firm objectivesA proactive approach to problem solving, taking ownership of issues and having the determination to follow things throughAdvanced Microsoft Office skills, in particular Excel and Powerpoint.Excellent written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience.Ability to present and absorb complex ideas quickly and accurately
Preferred qualifications, capabilities, and skills
Industry experience