Job description / Role Job Type
Full Time Job Location
Jordan Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Summary

Our purpose: We care for people so they can be their best.

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment - engaged, fulfilled, and ready to take on the world.

Through our values, we put our dedication to caring into action:

Respect:

Be inclusive Value diverse points of view Care for people and your environment

Integrity:

Tell and accept the truth Honor your commitments Take ownership and act with pride

Empathy:

Truly listen Respond with compassion Walk in the shoes of others

Inclusion:

Seek to understand Encourage diverse viewpoints Support each other to thrive

Experimentation:

Be curious and continuously learn Experiment and generate new ideas Make things happen

Wellbeing:

Prioritize self-care Use fun as fuel Build connections within your community At Hyatt Regency:

Brand target: Focused guests seeking a seamless, intuitive experience for specific occasions (Ambitious Loyalist)

Brand promise: To make travel free from stress and filled with success

Brand principles:

Designed for productivity and peace of mind Tools to stay connected and energized Stress-free environments for seamless gatherings Responsible and empathetic service that anticipates needs Main duties and responsibilities:

Customer service

To deliver the brand promise and provide exceptional guest service at all times. To provide excellent service to internal customers as appropriate.

Operational

To be familiar with all food items on the outlet menu. To prepare food products according to the standard required. To follow standard recipes and minimize waste to help ensure that the outlet's food cost is in line with budget. To be flexible wherever possible in meeting special requests from guests for specific food preparation methods and ingredients. To follow presentation guidelines as established by the Chef de Partie, Sous Chef, or Chef de Cuisine. To maintain the assigned station/section in a clean and orderly manner at all times. To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate. To work in a supportive and flexible manner with other associates and other departments, in a spirit of "We work through Teams". To be up to date with the availability of seasonal and new products on the market. To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.

Other duties

To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards. To provide friendly, courteous, and professional service at all times. To maintain good working relationships with colleagues and all other departments. To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health, safety, and environment. To comply with local legislation as required. To respond to any changes in the department as dictated by the needs of the hotel. To be flexible in the job function and perform any other reasonable duties and responsibilities which may be assigned, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs. To attend training sessions and meetings as and when required. About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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