SUMMARY

The County Market Cheese Monger manages department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Cheese Monger is responsible for training, delegating, and assisting Associates on their completion of assigned tasks.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers superior guest service and ensure absolute customer satisfactionThe “Expert” in cheese, cheese pairings and cheese accoutrementsUnderstands the shopper’s cheese application and help them determine the best option for their needsAnalyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectivesEnsures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stockedReviews department/store trends and recommend and initiate changes for maximizing goals and objectives.Quality assurance checks in all areas of the department Manage new items and is responsible for resets and planograms Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of Cheese Department.Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the communityContinually evaluates and reacts to performance issuesOperate and use all equipment necessary to run the departmentWork varied hours/days to oversee department operationsMerchandise planning and execution that leads to a well merchandised departmentStock levels and best practices throughout the Cheese DepartmentPersonnel responsibilities for all Cheese AssociatesFollows all Health Code guidelinesWorks within company programs, policies and proceduresFollows safety policies and procedures; is a safety role modelOther duties as assigned

 

KEY ATTRIBUTES

Customer service skillsCheese ExpertLeadership skillsOrganized and detailedHigh Energy LevelAbility to multi-taskAdaptability

                                                                                                                                      

SUPERVISORY RESPONSIBILITIES

Directly supervises a varied number of Associates in the Cheese DepartmentResponsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.Addressing complaints and resolving problems

 

EDUCATION and/or EXPERIENCE

Minimum 2 years cheese-specific/focused experience. Cheese Knowledge certification preferred

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication), percentages, distribution, penetration, gross profit and sales per associate hour

 

CERTIFICATIONS, LICENSES, REGISTRATIONS

Manager Food Handlers Certificate provided at store levelCheese Knowledge Certification

 

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterPallet jackLadderStepladderComputerUniform per store policyAssociates may be required to use standard cheese equipment including, but not limited to, Wrapper

 

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and/or move up to 20 pounds     

Frequently (Between 1/3 to 2/3 of the time)

Lift and/or move up to 50 pounds           

Occasionally (Less than 1/3 of the time)

SitClimb Balance StoopKneelCrouchOverhead lifting Taste or SmellCrawlLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perception

 

WORK ENVIRONMENT 

Regularly

Moving mechanical partsFumes or airborne particlesCold

Occasionally

Wet and/or humid conditionsExtreme coldChemicals while cleaning

NOISE LEVEL

RegularlyModerate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location