Onsite at Bloomington RAHC. Hours are Mon, Tues, Thurs, and Fri from 6:30a-5p, no weekends or holidays.

 

Summary:

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include scheduling, registration, insurance verification, prior-authorization, financial counseling, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Responsibilities:

This position is responsible for delighting, registering, and resolving insurance alerts for our Multi-D Practice while using our ’10 Elements’ in every interaction.

Daily Responsibilities:

Delighting our patients as they arrive to our practice.Obtaining and verifying information needed to complete an accurate registration.Obtain copayments at the time of the appointment when patients request.Along with entering payment within our financial systems.Working our ‘Red Alerts’ within our “Work Queue” to prevent insurance denials.Constant communication with clinical and non-clinical team members.Other duties as assigned.

Qualification/ Knowledge/ Skills/ Abilities:

•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.