Location: North Carolina Remote, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Remote - East Coast

Thales is hiring an Channel Account Manager Sales Enablement Manager  who's responsible for designing, executing, and continuously improving role-specific enablement programs that help Channel Account Managers (CAMs) and other extended roles (as needed) drive partner-led growth, customer adoption, and long-term value.

The ideal candidate for this role will have previous experience as Account Executive, Account Manager, Customer Success Manager or Enablement Program Manager with a strong track record of executing strategic sales enablement initiatives. This role will partner with both CAM and Channel Marketing leadership to ensure stakeholders have the requisite knowledge, skills, and process expertise they need to exceed their revenue goals. This will include optimizing new hire learning paths, architecting the ongoing enablement calendar, developing programs to drive better sales execution, facilitating training programs, assisting in product rollouts and much more.

Key Areas of Responsibility

Program Manage & Own Enablement Functional Expertise:

Develop and manage end-to-end enablement programs, including onboarding & continuous education programs, sales documentation, and ongoing comms to ensure your programs stick

Execute and evaluate program effectiveness to ensure alignment with business objectives

Act as a domain expert in all things CAM so you can have a meaningful impact on strategic decision making

Communication & Stakeholder Management:

Partner with leadership and key stakeholders across Product Marketing, Sales Ops, Partner Org, and others to execute and evaluate program effectiveness to ensure alignment with business objectives

Align stakeholders and collaborate with the broader Global Sales Enablement (GSE) team to execute strategies and manage cross-functional initiatives

Presentation / Facilitation Skills:

Facilitate sales skills training, including negotiation, multi-threading, business planning, objection handling, and more

Coach CAMs on sales skills, processes, and new rollouts, ensuring effective knowledge transfer

Project Management:

Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals.

Thrive in fast-paced, highly ambiguous environments and get projects to completion

Coordinate with cross-functional teams to deliver strategic initiatives.

Analytical Skills:

Review and analyze data to inform enablement recommendations based on business gaps

Develop key performance metrics that effectively measure the success of enablement programs

Interpret key performance metrics to identify opportunities for impact and ensure rapid CAM ramp-up and effectiveness

Content Development:

Create and update onboarding content for new CAMs, ensuring relevance and accessibility.

Develop documentation and reference materials to support CAM teams in quickly finding and adopting sales content

Minimum Qualifications

Bachelor’s Degree in Business, Marketing or equivalent work experience

5+ years of experience in Enablement, Program Management, and or Sales

Able to distill complex ideas into clear, concise messaging

Strong interpersonal skills with the ability to work effectively across teams and functions

Comfortable operating in ambiguity and pivoting quickly as priorities evolve

Solid understanding of the partner ecosystem and how partners support pipeline, revenue, and customer outcomes

Ability to balance strategic planning with tactical execution

Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed

Strategic mindset with an ability to navigate ambiguity

An aptitude for problem-solving and working cross-functionally with others

Knowledge of MEDDPICC, sales skills training, and best practices for facilitating engaging sessions and conducting reinforcement

Experienced in organizing chaos, streamlining processes, and creating workflows to support more efficient working processes

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

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This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 85,034.00 - 168,266.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program