Change Manager
FNB
Job DescriptionHello Future Change Manager!
Welcome to FCC, the home of excellence.
As part of our Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
The purpose of the role is to provide change management support on key strategic projects to promote buy-in and implementation by managing change across the business.Identify, control and escalate potential risks which may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesDeliver against operational and cost targetsPrioritise resource allocation in order to minimise and reduce wastageBuild and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge and diverse insights, and creating buy-in.Engage in cross-functional relationships in order to obtain and to provide work supportInnovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomesDesign the necessary communication materialsCreate awareness of standards used by the Business Improvement team to comply with and Promote benefits of changein order to ensure the smooth transition of the change management processWin buy-in from stakeholders and impacted partiesDevelop detailed change and communications plans for large scale organisational change initiativesAssess the change required to meet new people practicesIdentify barriers to implementation of new standardsDevelop strategies and actions to address barriers and resistance to changeProvide input into plans to align current processes in the business with the value creating opportunities (VCOs) for e.g. when business should continue with what they are doing, when they should stop and when flexibility can be allowed etc.)Plan how transition and change will be managed within the businessEmbed understanding of the Value Creating Opportunities & identified projectsDevelop change processes to support line managers in implementing new standardsProvide input into training of new standards and guidelinesCreate communication channels in various forms, e.g. workshopsProvide feedback to the project team around FAQ's and areas requiring improvement as well as supporting materials/interventions requiredUnderstand the full scope of change planned for a business area and its impactClarify how the business area change benefit integrates with the broader business change initiativesEvaluate how effectively change is embedded in the businessGuide the Business to re-enforce the change, including leveraging off resources from other change initiativesFacilitate the continuous evaluation of benefitsUpdate the change capacity planning model, including all sub-project area change initiativesCarry out the integration and capacity building of various change management projectsPrepare and plan for changeDevelop a change support infrastructure across the businessUnderstand change benefits and develop processes to track themEvaluate change culture and capability across the business and allocate resources to enhance theseBuild role succession plan for the role in own area and influence resource planningEnsure timeous, clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth cultureImplement talent management practices in line with HR policies and proceduresEnsure that skills are transferred in specific functionImplement employment equity plan Identify current and future human capital needsEnsure effective conflict resolution and respond to any complaints or concerns timeouslyParticipate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively sharedBuild and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergiesParticipate in specialist communities of practice and contribute positively to own and organizational knowledge improvement
Welcome to FCC, the home of excellence.
As part of our Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
The purpose of the role is to provide change management support on key strategic projects to promote buy-in and implementation by managing change across the business.Identify, control and escalate potential risks which may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesDeliver against operational and cost targetsPrioritise resource allocation in order to minimise and reduce wastageBuild and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge and diverse insights, and creating buy-in.Engage in cross-functional relationships in order to obtain and to provide work supportInnovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomesDesign the necessary communication materialsCreate awareness of standards used by the Business Improvement team to comply with and Promote benefits of changein order to ensure the smooth transition of the change management processWin buy-in from stakeholders and impacted partiesDevelop detailed change and communications plans for large scale organisational change initiativesAssess the change required to meet new people practicesIdentify barriers to implementation of new standardsDevelop strategies and actions to address barriers and resistance to changeProvide input into plans to align current processes in the business with the value creating opportunities (VCOs) for e.g. when business should continue with what they are doing, when they should stop and when flexibility can be allowed etc.)Plan how transition and change will be managed within the businessEmbed understanding of the Value Creating Opportunities & identified projectsDevelop change processes to support line managers in implementing new standardsProvide input into training of new standards and guidelinesCreate communication channels in various forms, e.g. workshopsProvide feedback to the project team around FAQ's and areas requiring improvement as well as supporting materials/interventions requiredUnderstand the full scope of change planned for a business area and its impactClarify how the business area change benefit integrates with the broader business change initiativesEvaluate how effectively change is embedded in the businessGuide the Business to re-enforce the change, including leveraging off resources from other change initiativesFacilitate the continuous evaluation of benefitsUpdate the change capacity planning model, including all sub-project area change initiativesCarry out the integration and capacity building of various change management projectsPrepare and plan for changeDevelop a change support infrastructure across the businessUnderstand change benefits and develop processes to track themEvaluate change culture and capability across the business and allocate resources to enhance theseBuild role succession plan for the role in own area and influence resource planningEnsure timeous, clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth cultureImplement talent management practices in line with HR policies and proceduresEnsure that skills are transferred in specific functionImplement employment equity plan Identify current and future human capital needsEnsure effective conflict resolution and respond to any complaints or concerns timeouslyParticipate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively sharedBuild and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergiesParticipate in specialist communities of practice and contribute positively to own and organizational knowledge improvement
Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
10/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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