Role Objective
The Change Manager is responsible for the leadership and coordination of organizational change initiatives. You develop, implement, and manage the change strategies to ensure a fast rate of adoption and mitigate any negative impacts and resistance to change.
The Change Manager interfaces with all levels of management, staff and clients to ensure that changes are smoothly and effectively implemented. You lead change management activities in the right direction and work to ensure that changes meet the organization’s goals.
What you’ll do:
• Create change management strategies to achieve organizational goals
• Develop and implement change management plans for projects
• Lead Change Management Workstream with a structured methodology/process
• Lead, coordinate and manage change management activities
• Communicate change management plans to teammates and key stakeholders to ensure their understanding and buy-in
• Coach and mentor staff through the change process
• Define and measure key success indicators
• Actively engage with clients to execute rollout & change management plans
What you need, to do the job:
• Previous experience in change management or similar position
• Sound understanding of change management principles, techniques & tools
• Knowledge of project management best practices
• Strong stakeholder management skills
• Client-oriented approach/thinking
• Capable negotiator and mediator; able to actively facilitate in user groups/business meetings and in operations and executive interactions
• Effective client facing communication skills with senior representatives
• Reliable, service-oriented, team worker, proactive, highly organized and able to work with little direction
• Comfortable working in an international environment
• Advanced level of spoken and written English (additional languages advantageous)
• Can deal with ambiguity and unexpected changes
Education
• University degree or equivalent
• Change Management certification
• Project Management certification a plus
• Payroll domain knowledge an advantage
Who you will get to work with:
• Multinational clients
• Project Manager
• Product Manager / Solution Managers
• Service Relationship team
• Technical teams
• PMO team
• Other client facing roles
Reporting Relationship
Organization: ADP GlobalView Service Excellence
Supervisor: Senior Manager – Client & Business Readiness
Location: Bucharest/ Prague
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.