Your mission and responsibilities:

Continuously improve the ITSM Change Management process and lead the adoption within our IT Infrastructure organization, ensuring all changes to our services are assessed, approved, and implemented with minimal risk and maximum efficiency.

Task and responsibilities:

As the Change Management process manager, you drive process adoption with the infrastructure service delivery teams. You advocate for operational requirements to be considered in the Change Management process, in cooperation with the process owner and work towards continuously improving the process. You optimize the tooling (ServiceNow), by identifying and addressing requirements that support process efficiency. You create work instructions for the change management process where necessary. You monitor and report on change performance metrics and KPIs to all stakeholders. You facilitate CAB/CCB meetings and ensure alignment with service owners and infrastructure teams. You are responsible for the communication of changes towards all stakeholders (internal service teams, application teams, Business Partner Manager, etc.)

Qualifications:

You have successfully completed a Master's Degree in Information Technology, Computer Science, or related fields. You convince through several years of experience in ITSM, with a focus on Change Management in infrastructure environments, ideally at Siemens Healthineers You are certified in the ITIL framework. You have a strong knowledge of the ServiceNow ITSM module and reporting platforms (PowerBI). You have very in-depth work experience in the environment of international, cross-functional teams.

Additionally

To be able to operate successfully in our international working environment, you have business fluency in English and German is an additional plus. You have a very strong IT affinity and understanding of technologies and processes in global IT organizations. Planning and organizational skills in a global IT organization are necessary for your daily work, in the efficient support of your stakeholders. You are familiar with risk management and audit practices. You have the ability to comprehensively communicate value in the languages of IT and Business.

What do we offer:

Variable and Christmas bonusHybrid type of work – combination of work from home & work from office(telework / homeoffice)Flexible Working HoursBridge days – free extra paid leave 6 days per year3 sick days per year (no doctor’s permit needed)In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family careAdditional pension plan300 EUR for regeneration of work force via cafeteria systemMultisport Card – employer's contribution of 10 EURWellbeing program – Psychological, Legal and Financial CouncellingFamily care program (subsidy for newborns, maternity leave, kindergardens, summer camps)Retention program (work anniversary, life anniversary, employee loans)Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)Adjustable standing desk as a standardWide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)Participation on world famous IT conferences like Microsoft IGNITE for best employees

Basic wage component (gross) and other rewards : starting from 2800 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://www.siemens-healthineers.com/sk

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.