MOUNTAIN VIEW, CA, 94039, USA
3 days ago
Change Management Leader, GSP
**Overview** Intuit Global Sourcing and Procurement (GSP) is seeking an exceptional and strategically-minded Change Management Leader to join our dynamic Change Management Team. This team is responsible for overseeing and guiding organizational change, ensuring smooth transitions and successful adoption of new GSP initiatives throughout Intuit. In this pivotal role, you will lead the Change Management Program, driving significant transformation by spearheading policy changes, process changes and the adoption of Gen AI and advanced automated solutions within our procurement experiences.We are looking for a leader who is deeply obsessed with the customer (employee) experience, demonstrates extreme ownership, delivers excellence at scale, and operates without boundaries. This role offers the opportunity to make a profound impact by leading end-to-end change management across complex, multi-year, cross-functional projects. **What you'll bring** ● 7+ years of experience in large-scale change management and strategic communications, preferably within a global, high-tech, or financial services organization.● Demonstrated success leading change management for complex, multi-stakeholder programs with significant organizational impact.● Proficiency in leveraging digital content creation (e.g., infographics, video editing) for multi-channel communication strategies.● Advanced proficiency in communications and training content authoring systems such as SharePoint, ServiceNow, LumApps, Degreed, and Loom.● Advanced proficiency in collaboration and productivity systems such as Google & Microsoft Applications and Slack.● Culturally aware with experience communicating effectively with a global audience.● Superior interpersonal and communication skills, with an innate ability to connect, influence, and collaborate with diverse stakeholders from front-line employees to executive leadership.● Proactive, self-directed, and action-oriented with a strong sense of ownership and accountability.Bachelor’s degree in Business, Marketing, Communications, or a related quantitative discipline required.● Expertise in Source-to-Procurement (S2P) operations, including Purchasing, Accounts Payable, Supplier Data Management, Strategic Sourcing, Source-to-Contract, and third-party risk management preferred.● Experience with Coupa, Aravo, Oracle, Concur, or CMAPP platforms preferred. **How you will lead** ● Cultivate strategic relationships with senior leaders and stakeholders in Finance, Technology, Corporate Communications to understand their needs and ensure effective communication of changes throughout the organization.● Define and articulate structured change management principles and strategies tailored to GSP processes, ensuring alignment with organizational goals and stakeholder priorities.● Design, lead, and execute comprehensive, multi-year change management programs for complex, cross-functional initiatives, with a particular focus on the adoption of Gen AI and automated solutions.● Develop and deliver training programs and resources to enhance the adoption of procurement tools, new processes, and best practices across global teams, for internal employees and external third parties● Strategize and conduct sophisticated stakeholder analysis to identify key influencers, anticipate resistance, and proactively tailor change strategies to maximize adoption and minimize disruption.● Direct the creation of highly compelling and visually engaging change assets, including executive communications, digital content, and multimedia, to effectively convey complex messages and inspire action.● Strategically manage the architecture and continuous improvement of all GSP project content across Intuit's digital platforms (intranet, collaboration tools, LMS).● Assume end-to-end ownership for the strategic planning, recommendation, and execution of all change management activities, ensuring alignment with overall program objectives.● Serve as a trusted advisor to leadership, providing data-backed insights and recommendations to program leadership to influence and inform strategic decisions and optimize change outcomes. ● Rapidly build trust and credibility, champions diverse perspectives, and consistently delivers high-impact outcomes. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $161,000 - 218,000 Southern California $145,500 - 197,000 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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