**Full-time on site/hybrid (Lviv) or remote (countrywide employment)** **Change Enablement & Knowledge Coordinator** We are looking for a Change Enablement & Knowledge Coordinator to drive training and adoption of new ways of working across a diverse global stakeholder network. This role ensures teams are equipped with the knowledge, tools, and understanding to embrace end-to-end processes, workflow features, and data-driven capabilities. You will design and execute tailored training programs, interactive learning formats, and communication strategies to embed change and accelerate adoption. **Key Responsibilities:** + **Enablement & Training Design:** + Develop structured enablement approaches, including personas, needs, objectives, and formats. + Design engaging training programs and materials (playbooks, e-learning, workshops, infographics). + Measure training effectiveness and adoption rates. + **Training Execution & Change Embedment:** + Deliver training sessions on new processes, workflows, and tools. + Support communication during rollouts and feature releases. + Drive pilots and user acceptance testing (UAT) for new functionalities. + **Champion Engagement & Collaboration:** + Build and nurture a network of change champions. + Facilitate knowledge-sharing activities (forums, roundtables, community events). + Gather feedback to improve adoption strategies and operating models. + **Documentation & Knowledge Management:** + Create and maintain a central knowledge repository (FAQs, guidelines, best practices). + Ensure alignment with global standards and evolving methodologies. **Requirements:** + Proven experience in **training program design** and **change management** within global organizations. + Strong skills in **stakeholder engagement** , communication, and facilitation. + Proficiency in learning tools (e.g., Articulate, SAP Litmos, Adobe Captivate) and documentation platforms (e.g., Confluence, SharePoint). + Ability to translate complex processes into clear, user-friendly content. + Excellent English communication skills (written and verbal). + Familiarity with marketing operations and workflow technologies is a plus. **How we will proceed:**   You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer communication to the Finalist → First working day