This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to coordinate and facilitate scheduled network maintenance to minimize risks and exposure to the Spectrum network and its revenue customers as a Change Control Analyst I? In this role, you will work with field technicians, operations, and engineering to assess impacts and gather details for communication across departments. Additionally, you will assist in preparing detailed status reports for maintenance tickets and analyze trending data to drive performance improvement.

How You’ll Make an Impact

Assist with facilitating the Network Protection Policy to minimize risk and exposure to the network and revenue customersEnsure maintenance tickets are accurately submitted with required data to meet compliance and are designed to improve the stability of the network or provide controlled expansion or addition of services and/or network equipmentCoordinate and facilitate with creation of change request tickets for vendor and carrier maintenance activities to ensure successful execution and completionRecommend changes to procedures and operational efficiencies and assist in successful implementationResponsible for the observation and alert of non-compliance of the Network Protection Policy to drive successful, proactive, preventive maintenanceProvide positive guidance of processes and best practices in Change ManagementAttend daily change management maintenance calls with respective stakeholders to ensure successful execution and completion of change activityResponsible for communicating and training process changes to the change management users to ensure standardizationTrack and assess metrics based on trending data with reporting relative to scheduled maintenance activities on the network

Working Conditions

Office environment

What You’ll Bring to Spectrum
Required Qualifications

EducationBachelor's degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experienceExperience1+ years of Network Operations, Change Management (IT/Network), or related field experienceChange Management, ITIL Service Management experienceSkillsRead, write, speak and understand English Knowledge of networking fundamentals Track and assess metrics Complete documentation accurately Work in a fast-paced environment Prioritize, track, and manage multiple tasks Verbal and written communication skills Demonstrated knowledge of Word, Excel, and PowerPoint

Preferred Qualifications
Skills

Knowledge of cable and telecommunications products and services
ENO327 2025-61178 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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