Job Description About the Team The Enterprise Change Management team develops and delivers holistic change strategies that enable enterprise outcomes across functional programs and multi‑year transformations. We partner across the organization to plan, execute, and sustain change—covering approach design, change impacts and readiness assessments, stakeholder engagement, and adoption/sustainment delivery. We support initiatives ranging from function-specific outcomes (e.g., process updates, org design, systems upgrades) to transformational programs (e.g., operating model shifts, enterprise blueprinting). Our team operates in a shared-services model, integrating with People & Culture (P&C) and Centers of Excellence to ensure accountability and consistent practices across multiple workstreams. How we work: Blended methodologies: We use Prosci/ADKAR and other disciplines, selecting and tailoring approaches based on context—never just a playbook. Integration across disciplines: We connect dots across strategy, design, change, comms, training, analytics, and operations to enable adoption. Comfort with ambiguity: We thrive in complex, non-linear environments (agile and waterfall), tailoring solutions to diverse business needs. Stakeholder-forward: We engage senior leaders and cross-functional partners to build buy-in and momentum. Sustainment-first: We design for long-term adoption and embed changes into business-as-usual. Role Overview: OE Enterprise Change Management Analyst The OE Enterprise Change Management Analyst is a core contributor within the team, responsible for developing and executing change strategies that enable enterprise outcomes. You’ll bring a people-centered approach to drive awareness, readiness, adoption, and sustainment across impacted teams. Key Responsibilities Strategy & Planning: Develop and execute change strategies and plans aligned to project objectives and organizational goals. Impacts & Readiness: Conduct comprehensive change impact and readiness assessments; identify challenges, opportunities, and support needs. Metrics & Outcomes: Define, monitor, and track readiness/adoption metrics; use insights to guide course correction and accelerate outcomes. Stakeholder Engagement: Build and maintain strong relationships; design and deliver engagement activities that foster awareness, understanding, and commitment. Cross-Functional Collaboration: Partner with project teams, P&C/shared services, and Centers of Excellence throughout all phases to ensure alignment and smooth implementation. Risk & Resistance Management: Identify people-related risks and resistance points; develop proactive mitigation strategies. Sustainment: Support sustainment planning to embed changes into BAU processes and operating models. Capability Building: Support team leadership in providing formal/informal change coaching to project teams and business stakeholders. Knowledge Sharing: Capture and share best practices and lessons learned to evolve methodology, anticipate future needs, and drive faster readiness across programs. Senior Leader Engagement: Facilitate and influence senior stakeholders to secure sponsorship and visible commitment throughout the change lifecycle. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Qualifications Education: Bachelor’s degree in Business, Operations, or related discipline. Change Expertise: Strong knowledge of change management principles and methodologies (e.g., Prosci, ADKAR) and other complementary disciplines; blended approaches preferred. Experience: 3–5 years leading change management or large-scale transformation initiatives in complex environments. Industry Exposure: Vertical retail and/or business operations experience highly desirable; familiarity with lululemon’s culture is a strong asset. Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and Smartsheet; comfortable with collaboration tools and basic data visualization. Must Haves Communication Excellence: Exceptional interpersonal, written, and verbal skills; adept at listening, facilitating, and crafting clear narratives. Analytical & Problem-Solving: Strong root cause analysis and ability to translate insights into actionable solutions. Influencing: Proven ability to influence diverse stakeholders toward a shared vision and measurable outcomes. Self-Starter Mindset: Entrepreneurial, resourceful, and able to work independently—proactive in initiating, executing, and delivering work. Continuous Growth: High self-awareness and commitment to ongoing personal and professional development. Collaboration: Team player who thrives in cross-functional environments; flexible and adaptable to new contexts and dynamics. Ways of Working: Comfortable operating beyond strict waterfall; able to tailor approaches, integrate across disciplines, and connect concepts in ambiguous settings. Nice to Have Certifications: Prosci or equivalent change management certification (valued, but not required). Shared Services/P&C Experience: Prior experience in P&C or shared services and operating with Centers of Excellence and SMEs. Portfolio: Ability to demonstrate previous change strategies and stakeholder engagement artifacts.