We are seeking dedicated Registered Pharmacy Technicians to join our call-center team. In this role, you will handle a significant volume of inbound phone calls and perform essential tasks related to patient prescriptions. You will be responsible for receiving, reviewing, and verifying patients’ prescriptions, as well as preparing and scanning documents, verifying patient data, and entering prescription orders into the pharmacy data system.
ResponsibilitiesVerify HIPAA information and maintain confidentiality when speaking to patients and providers.Engage in active listening with callers, confirming or clarifying information and diffusing upset patients or providers as needed.Work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met in a timely fashion.Coordinate with call center Hub programs as applicable.Coordinate the order and enter prescriptions based on their degrees of urgency through the pharmacy processing system.Maintain professionalism and document within processing systems based on policies and procedures.Efficiently enter data and information into the pharmacy processing system.Prioritize and organize work to meet agreed-upon deadlines.Enter prescription orders into the pharmacy processing system accurately and efficiently.Comply with applicable laws, regulations, and policies.Essential SkillsData entry skillsPharmacy technician license (Registered Pharmacy Technician, RPhT)Strong computer skills, including proficiency in Microsoft SuitePrescription knowledgeCustomer service expertiseExperience in a call-center environmentAdditional Skills & Qualifications1-2 years of retail pharmacy work experience preferredExperience with non-commercial pharmacyStrong time management and organizational skillsAdaptability and flexibilityEfficient typing skillsHigh School Diploma or GEDFlorida Board of Pharmacy Registered Pharmacy Technician licenseEfficiency in using email programs, instant messaging communications, and all Microsoft Office programsAbility to work in a high-paced environment with attention to detailAbility to solve routine problems independentlyMultitasking capabilitiesAbility to sit, stand, and use computer screens for extended periodsDexterity in navigating multiple computer programsWork EnvironmentThis position is onsite in Lake Mary, FL. You will be provided with necessary equipment, including a laptop and headset. The work schedule is Monday to Friday, with shifts potentially falling between 8 AM and 8 PM EST.The hours of operation are from 7 AM to 10 PM, which may change based on business needs.The typical schedule is a closing shift from 11:30 AM to 8 PM, with possible weekend shifts from 6 AM to 2 PM.Lunch breaks are 30 minutes, and there are two 15-minute breaks, all of which are scheduled and not flexible.Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Altamonte Springs,FL.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.