**_BSW Douglass_** _Community Clinic_ **_801 E. Plano Parkway, Plano, 75074_** **_Dept - Community Care Clinics_** **_8-5p/M-F_** **_Bilingual/Spanish Speaking highly desired_** **Description - External** **_This unique certified medical position will serve as a Prescription Assistance Program (PAP) Advocate. Duties include assisting with program management and serving as the point of contact between patients, internal staff, external programs, and pharmaceutical companies. This role will support one location._** _A bilingual candidate would be ideal, as over 80% of the patients served in our clinics speak Spanish._ **Essential Functions and Responsibilities** 1. **Application Assistance** : 2. Coordinate and assist uninsured, underinsured, and indigent patients with the submission of applications for prescription assistance programs offered by pharmaceutical manufacturers. Advocate will ensure applications are completed accurately and in their entirety for all necessary information and signatures. 3. Analyze eligibility criteria and enrollment requirements, reviewing information for pharmaceutical companies to enroll patients in prescription assistance programs. 4. **Data Management** : 5. Input and track data regarding the status of applications using the Epic EMR and MedData software. 6. Generate refill reports and order medication refills promptly. 7. **Patient Communication** : 8. Communicate with patients about the status of their applications and medication arrival. 9. Provide updates and address any patient inquiries. 10. **Medication Handling** : 11. Receive, check-in, document, and update medication records in the system. 12. Assist with the patient pickup process for medications. 13. **Point of Contact** : 14. Serve as the primary point of contact for patients, internal staff, providers, and external sponsors regarding program details and application status. 15. **Compliance** : 16. Perform duties as directed and follow BSWH policies and procedures. 17. Ensure medication names, dosages, and quantities match Epic EMR for accuracy. 18. Control drug inventory, maintain accurate records of drug disposal through the inventory management system, and maintain current drug information. 19. Maintain accurate temperature logs for refrigerators and freezers. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Qualifications** + High School Diploma or its equivalent. + A minimum of (2) two years of professional experience. + Obtaining a Basic Life Support Certification (BLS) within (30) thirty days of joining. + Must be a CMA from one of the following: Nat Cert Med Asst (NCMA) from NCCT, Cert Med Asst (CMA) from AAMA or ARMA, Cert Cln Med Asst (CCMA) from NHA, Reg Med Asst (RMA) from AMT, AAMP, or AAH, Nat Reg Cert Med Asst (NRCMA) from NAHP, Cln Med Asst Cert (CMAC) from AMCA. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.