Responsible for providing general direct and indirect patient care in a clinical setting under the direct supervision of a physician. Collaborates with the interdisciplinary care team to ensure functionality of practice operations to provide excellent patient care. Ensures medical facilities run smoothly, and works in a clerical, administrative, or clinical capacity, and may even be asked to perform more specialized tasks.


Principal Accountabilities:
 

Rooms and prepares patients for examination and treatment. Takes patient's brief
medical history and vital signs, documents in E.M.R, including reason for visit and
administers appropriate screening tools. Reviews open care gaps/quality indicators.
Cleans room after each patient. Maintains efficient patient flow and keeps patients
informed of any delays.
Tracking genetic testing results and uploading results into the electronic
medical record.
Assisting Genetic Counselor/Geneticist on obtaining additional family testing as
needed.
• Performs routine point of care testing, i.e., phlebotomy, EKGs, pulmonary function
tests, spirometry tests, hearing, vision (including color blindness test), urinalysis, rapid
strep tests and drug screening, injections, and vaccinations as per department
protocol. Documents appropriately in E.M.R
• Prepares lab requests and tests to be sent to lab. Uses two (2) patient identifiers on
specimens and labels. Follows up on lab results as per physician orders. Documents
appropriately.
• Notifies patient of change in medications/diet and reminders regarding appointments
as per (verbatim) physician instructions. Monitors patients’ need for weekly and/or
monthly tests/follow up visits.
• Communicates with insurance carriers to obtain authorizations for procedures and
pharmaceuticals. Follows up on referrals.
Completes patient registrations, assists with checking-in/out patients,
collects/posts patient copayments, scans patient documents and answers
patient calls.
• Handles patient’s requests for medical information, copies of medical records, refills,
and test results, etc. as per policy. Schedules testing (in or out of office)
• Monitors assigned “inbasket” and clinical pools.
• Adheres to infection control and hand hygiene guidelines during all patient care
activities. Recognizes and adheres to National patient Safety Goals and AMG
policies/procedures.
• Performs Environment of Care laboratory quality control per policies.
• Reports safety concerns promptly using the AHS Event Reporting System.
• Supports the overall strategic goals of the clinical practice care area and AMG.
• Exemplifies and fosters the AHS P.R.I.D.E. values in their clinical practice: Purpose,
Respect, Innovation, Diversity, and Inclusion, and Extraordinary Caring.
 

Other Desired Skills, Abilities and Knowledge:

Effective interpersonal skills and demonstrated written and verbal communication
skills
• Take and document vital signs including but not limited to height, weight, blood
pressure, pulse and pulse ox
• Administer and document POCT controls, testing and results as appropriate.
• Effective time management and organizational skills
• Proficient in an electronic health record, preferably Epic
• Travel to other practice locations as required by practice operations