One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
We're hiring a Certified Field Technician to join our team, supporting the Boston, MA, and New Haven-Milford, CT metro areas, including surrounding communities such as Norwood, MA, Wallingford, CT, and Hartford, CT.
In this role, you'll regularly travel within these regions and occasionally nationwide, so flexibility and comfort with travel are essential.
As a Field Technician at Window Nation, you'll play a key role in ensuring customer satisfaction by providing precise project measurements and completing essential post-sale services. Your expertise and attention to detail will directly contribute to our reputation for outstanding quality and customer care.
Role ResponsibilitiesMaintains Construction Supervisor License (CSL)*Visits residential customer sites to measure each window, door, sliding glass door opening as neededEnsures orders meet required installation specifications; ensures comprehensive purchase order, including material and labor requirementsSupports pricing process by providing accurate measurements and assessments for labor/materialsReviews installation project/process with customersAnticipates roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutionsExecutes change order specificationsMaintains service parts inventory and equipmentCompletes service assessments; identifies needed services, materials, and labor to relevant stakeholdersFulfills service appointment specificationsMaintains a substantive knowledge of product, install techniques, and construction basicsRequired QualificationsHigh School Diploma, GED, or equivalent2+ years professional experience measuring replacement windows2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projectsConstruction Supervisor License (CSL)**Must be able to pass EPA certification and follow EPA RegulationsKnowledge of local permit/license/historical/HOA requirementsValid Driver’s License; and driving record that meets company’s insurance standardsDesired QualificationsProficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferredCapability to navigate various applications on an iPadCustomer-centric mindsetSuperior time and project management skillsAbility to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)Ability to use an extension ladder in a safe manner to measure windows and perform services$85,000 - $85,000 a yearWindow Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.