JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Operations Management

Supervise daily mall operations including maintenance, security, and cleanliness standards

Coordinate with custodial, security, and maintenance teams to ensure optimal facility conditions

Manage common area utilities, HVAC systems, and emergency procedures

Oversee parking lot maintenance and traffic flow management

Tenant Relations

Serve as primary liaison between mall ownership and retail tenants

Handle lease negotiations, renewals, and tenant compliance issues

Conduct regular tenant meetings and address concerns or disputes

Ensure tenant adherence to lease terms, operating hours, and mall policies

Financial Management

Prepare and manage annual operating budgets

Monitor revenue streams including rent collection, percentage rent, and common area charges

Analyze financial reports and occupancy rates

Coordinate with accounting teams on tenant billing and collections

Marketing and Promotions

Develop and execute marketing strategies to drive foot traffic

Coordinate mall-wide events, seasonal promotions, and community activities

Manage advertising campaigns and social media presence

Collaborate with tenant marketing efforts

Leasing Support

Work with leasing teams to identify and attract new tenants

Conduct property tours with prospective tenants

Analyze market trends and competitor activities

Support lease negotiations and space planning

Required Qualifications:

Bachelor's degree in business, real estate, or related field

3-5 years experience in retail management, property management, or commercial real estate

Strong financial analysis and budgeting skills

Excellent communication and relationship management abilities

Knowledge of retail industry trends and consumer behavior

Preferred Skills:

Experience with property management software

Understanding of commercial lease structures

Marketing and event planning experience

Familiarity with building systems and maintenance requirements

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.