Baylor Scott & White Institute for Rehabilitation
Location: Dallas, TX
Centralized Scheduler
Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Minimum starting salary: $18 - $25 per hour based off experience
This is NOT a remote position, applicants are required to come into the office.
Benefits of becoming a Centralized Scheduler with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical Leave*Eligibility and effective dates vary
Responsibilities
The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
Answering incoming rollover calls from clinicsCalling referrals received from provider sourcesOverall high call volume and returning patient’s voicemailsWorking out EPIC, Therapy source and other sites to obtain and call referralsTeam of 15 SchedulersQualifications
Minimum Qualifications
High School Diploma or equivalent requiredPreferred Qualifications
Bilingual preferredCourses in bookkeeping and accounting OR work experience in a healthcare or related setting.One to two years medical billing and administrative experience preferred.Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.Additional Data
Equal Opportunity Employer including Disabled/Veterans