**Description** JOB SUMMARY The Centralized Scheduler communicates with patients and clinical staff in a fast-paced, ever-changing environment to coordinate and schedule clinical visits across a wide range of clinical resources using a diverse set of tools and communication methods. RESPONSIBILITIES AND SCOPE + Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources. + Reviews and interpretsincoming clinical orders delivered by phone and fax. Inputs relevant information into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach. + Interviews patients to obtain and input patient’s history, demographic, and insurance details intoEMR scheduling system.Reviews records for accuracy. + Schedules patients to appropriate clinical resources according to complex documented clinical and insurance criteria. + Communicates with patients and care team to coordinate visits aligned to clinical area and patient appointment availability. Informs patient of selected time and expectations. + Reviews upcoming resource scheduling to ensure optimal usage. Contacts and integrates wait-listed or upcoming orders into scheduling plan. QUALIFICATIONS Required + Associate’s degree or an equivalent combination of education and experience. + Experience and/or education/training in medical terminology. + Experience performing in a customer service role. Preferred + Working knowledge of CPT and ICD-9/ICD-10 coding. + Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC. + Experience or education in medical terminology Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.