Welcome page Returning Candidate? Log back in! Central Services Order Entry Technician (Remote) Job Locations US-NY-Rochester Posted Date 20 hours ago(9/25/2025 6:54 PM) Requisition ID 2025-14744 # of Openings 1 Category Administrative/Clerical Location : Location US-NY-Rochester Overview

Scope of Responsibilities: Works remotely under supervision of the Manager of Central Services and Implementation. Follows standard procedures to accomplish assigned tasks. Work within multiple HealthDirect facilities as directed by Manager. Has ability to communicate professionally via phone, email, and Teams.

 

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions

Responsibilities Responsible for accurate data entry of patient profiles and medicationsResponsible for all aspects related to entering medication orders for various facilitiesMaintaining accurate information for patients and facilitiesResponsible for billing and crediting each facility appropriately and accurately each monthAssist in new home setup and implementation across the region Assist in orienting and training new employeesWork with the billing department to oversee the completion of individuals unbilled reportsAssign daily unbilled reportsMaintain and demonstrate top tier data entry production as determined by ManagerHelps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)Responsible for completing all mandatory and regulatory training programsPerform other duties as assigned Qualifications

Educational Requirements:

Minimum: 

High School Diploma or GEDAS Degree or Higher in Business Administration or related field

 

Experience: 

2 years’ experience as a Long-Term Care Pharmacy Order Entry Technician requiredPreviously demonstrated top 5% data entry performance metrics

 

Required (Vermont Employees):

Registered with the State of Vermont as a Pharmacy Technician

 

Job Skill Requirements:

Proficient with multiple remote technology (Framework LTC, QS1, ECM, Docutrack, Teams)Strong communication skills Outstanding customer service skillsAbility to work independently Excellent organizational skillsAbility to multitask and prioritize Broad knowledge of medications and physician ordersGeneral computer and keyboarding skillsStrong leadership skills

 

Special Conditions of Employment:

Drug testInitial and continuous exclusion and sanction/disciplinary monitoringA verifiable, private, and quiet in-home workspace is required to ensure HIPAA compliance and to handle phone calls without interruption.Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of Operations Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs

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