Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Overview Ensure access to care by expertly navigating Medicaid eligibility and application processes, you will help patients secure the financial support they need for skilled nursing and long-term care services. Support efficient facility operations through accurate and timely processing of Medicaid verification, admission screening, and financial assessments, you will streamline workflows, reducing delays in-patient admissions. Perform intake function including clinical and financial review of all referrals as designated by assignment. This includes insurance benefit verification, approval or escalation based on clinical and financial capabilities, and collaboration with multiple referral sources. How you Will make a difference Conduct Medicaid admission screenings by performing PAE/Level of Care screens, asset checks, and financial verifications to assess eligibility for long-term care services. Collaborate with teams & escalate issues by working with clinical, financial, and intake teams to ensure all necessary documentation is complete and escalate concerns, such as financial “red flags” or lack of legal representation, to leadership when needed. Guide patients & families through the Medicaid process by providing education and assistance in completing pre-screening applications and addressing eligibility concerns. Maintain a working knowledge of Federal and State regulations, referral processes, and reimbursement (Managed Care, Medicare, and Medicaid). Prepare all benefits verification documentation and clinical summaries to appropriate facility to ensure a timely admission. Manage the Customer Relations Management System by entering leads from referrals to closing. Collaborate regularly and maintain open communication with SHC leadership, SHC stakeholders, potential residents and families, referral sources. What you Need to make a Difference Minimum of two (2) years’ experience in long-term care or related industry. Minimum of two (2) years’ admission experience; referral management experience preferred. Knowledge of Medicaid eligibility requirements and long-term care application process for all SHC markets Must understand long-term care business, including census and quality mix goals and referral expectations. Effective verbal and written English communication skills. Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation. Highest level of professionalism with the ability to maintain confidentiality. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Customer service oriented with the ability to work well under pressure. Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity. Strong analytical and problem-solving skills. Our exceptional Benefits Package and Signature Perks include the following and more! Medical, Dental and Vision – Voluntary Life/Disability 401(K) and Roth 401(K) Tuition Forgiveness/Education Reimbursement Pay Advance and Next Day Pay! Paid Time Off (PTO) Reward & Recognition Program (HEART) VitalLinks At Signature HealthCARE, our team members are permitted – no, encouraged – to employ their talents and abilities to solve problems. Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship. Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization. Come see what the revolution is all about! Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories Salary Range Up to USD $25.00/Hr. # #LI-HB1