Central Hotel Services Transformation Project Lead, Asia Pacific
Hyatt
**Description:**
**Position Summary**
We are seeking a highly capable, consultative Transformation Project Lead for a 1-year contract role to support a complex regional transition across Asia Pacific, including migrating hotel-funded Digital Cluster resources into an above-property regional corporate structure. This role will also develop the roadmap for building Central Sales and Revenue Management foundations under the Central Hotel Services organization. The ideal candidate is a hands-on program manager and strong problem solver who can navigate ambiguity, align cross-functional stakeholders, and translate complex organizational, financial, HR, Legal, and Commercial dependencies into clear decisions, actions, owners, and timelines.
**Position Responsibilities / Essential Functions**
+ Lead the end-to-end migration of the ASPAC Digital Cluster transition from locally/hotel-funded structures to above-property regional corporate entities.
+ Build the foundational plan for establishing the Central Sales and Revenue Management programs, leveraging the same processes developed for Digital.
+ Develop and maintain a clear project roadmap, including milestones, dependencies, risks, decision points, and stakeholder actions.
+ Create structure and standard operating procedures (SOPs) for an ambiguous and evolving transformation effort, ensuring progress continues despite complexity.
+ Coordinate multiple workstreams across Finance, HR, Legal, Commercial, and regional stakeholders.
+ Identify risks, blockers, and unresolved issues, and proactively drive them toward resolution.
+ Assess current Digital Cluster structures across markets, including funding models, reporting lines, roles and responsibilities, workload distribution, employment arrangements, and local operating practices.
+ Map key transition requirements by country/market, hotel, employee group, and funding source.
+ Help design practical options and recommendations for the future-state structure, funding, governance, and operating model.
+ Partner with HR to identify employment, transfer, contract, compensation, benefits, reporting, and local market considerations.
+ Coordinate with Legal, Tax, and Compliance teams, as required, to support country-specific transitions.
+ Drive the completion of agreed actions and keep stakeholders informed and accountable to established timelines.
+ Create repeatable templates, trackers, and governance materials to support similar transitions in the future.
**Qualifications:**
**Experiences**
+ 5-7 years of experience in project management, program management, transformation, management consulting, HR transformation, finance transformation, or commercial operations.
+ Demonstrated experience managing complex, cross-functional projects across multiple markets or business units.
+ Ability to operate independently in ambiguous environments with limited existing structure.
+ Strong analytical and problem-solving skills, with the ability to map complexity and convert it into actionable plans.
+ High attention to detail, strong follow-through, and ability to manage multiple moving parts simultaneously.
+ Excellent written and verbal communication skills, including executive-level presentations and decision documents.
**Education**
+ Bachelor’s degree in Business, Finance, IT or any related field.
**Computer Skills**
+ IT savvy with mastery of Microsoft Office suite of products and ability to learn new software quickly.
+ Strong PPT skills for sharing with and presenting to internal stakeholders (i.e. flow charts, timelines, complex, project management).
+ Strong Excel skills for analyzing data.
**Additional Requirements**
+ Based in Hong Kong or able to work effectively with Hong Kong-based regional teams and ASPAC time zones.
+ Professional fluency in English.
**Primary Location:** CN-91-Hong Kong
**Organization:** Regional Office - ASPAC
**Job Level:** Full-time
**Job:** Digital
**Req ID:** HON006784
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Confirmar seu email: Enviar Email
Todos os Empregos de Hyatt