**About HUB** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. **Why Choose HUB?** Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: + are seeking a progressive work environment at a rapidly growing organization + have a desire to help others protect their future + have an entrepreneurial spirit and are challenged by the opportunity to grow the business + are focused on learning and development to enhance your industry knowledge and expertise + are a self-starter willing to invest time and energy to learn the technical aspects of our business + believe in integrity and building success by developing relationships with others **Position Summary** The Carrier Operations Coordinator serves as the primary liaison between HUB International's MWW, MWE & HRT regions and insurance carrier partners and HUB employees. This role manages all aspects of carrier relationships, including appointments, contracting, documentation processing, and portal access management. The coordinator ensures seamless communication and operational efficiency between internal teams and external carrier partners.  In addition to the carrier relationship, the Carrier Operations Coordinator handles a wide verity of process listed below. **Primary Responsibilities** **Documentation Management** + Manage Electronic Funds Transfer (EFT) forms submission and tracking + Process signature requests for documents requiring principal producer signatures + CoordinateBusiness Associate Agreements (BAAs) with carrier partners + Handle client policy documents requiring carrier coordination + Process Letters of Agreement (LOAs) and distribute toappropriate parties + Submit Non-Disclosure Agreements (NDAs) to legal department for review and approval **Carrier Communications & Information Management** + Serve ascentral pointof contact forcarrier-related inquiries + Provide agency and agent information to internal teams and carrier partners + Monitor and manage the Central Carrier Ops email inbox for principal producer correspondence + Route actionable emails toappropriate clientservice teams + Maintain organized records of carrier communications and requests **Appointments & Contracting** + Process new producer appointments with carrier partners + Add states and products to existing producer appointments + Establish agency appointments with new carriers + Verify appointment status and existing producer codes + Maintainaccuraterecords of all appointments and contracting activities **Access Management** + Create and manage carrier portal logins for service team members + Process access termination requests fordepartingemployees + Ensure accounting teamsmaintaincurrent access to carrier statements + Maintain security protocols and access documentation **Compliance & Risk Management** + Provide Errors & Omissions (E&O) insurance documentation upon request + Distribute office W-9 forms to internal teams and carrier partners + Ensure all documentation meets regulatory and company requirements + Maintain confidentiality of sensitive business information **Performance Standards** + Response time: 24-48 business hours for all inquiriessubmittedto Central_CarrierOps@hubinternational.com + Maintainaccurateand up-to-date records of all carrier relationships and appointments + Ensuretimelyprocessing of all documentation requests + Provide proactive communicationregardingstatus updates and potential delays **Qualifications** **Required:** + Strong organizational and time management skills + Excellent written and verbal communication abilities + Attention to detail and accuracy in documentation processing + Ability to manage multiple priorities and deadlines simultaneously + Professional demeanor when interacting with internal teams and external partners + Proficiencyin Microsoft Office Suite and email management systems **Preferred:** + Previousexperience in insurance operations or carrier relations + Knowledge of insurance licensing and appointment processes + Familiarity with insurance industry compliance requirements + Experience with carrier portals and electronic documentation systems Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $58,000 - $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Business Operations Required Experience: Less than 1 year of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.