Center Support Specialist Job ID 350961 Experience (Years) 0 Category Administrative - Administrative Services Street Address 319A Southbridge Street, Suite 150 Min USD $21.00/Hr. Max USD $23.00/Hr. Overview

Position: Central Support Specialist

Location: Auburn, MA

Type of Employment: Fulltime

Schedule: Weekdays - 8am to 5pm

Compensation: Starting at $21/hour (pending experience)

 

The Central Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements. 

 

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities Provides, at a minimum, all essential functions of the patient service specialist job Assist revenue cycle manager (RCM) with training and supporting all front desk staffEnsure patient records are maintained and organized according to our company policyVerify patients' insurance eligibility and authorizations as neededSupport ongoing training of existing staffTravel to each center as needed Qualifications

Minimum Qualifications:

High school diploma or GEDTwo to four years of medical/administrative office and billing experienceOne to three years managing a small business office 

Preferred Qualifications:

Experience supervising others  Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.
Equal Opportunity Employer/including Disabled/Veterans.