Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of CCSS Representative II - CMB-COMMERCIAL BANKING SVS.

Principal responsibilities

Handles contacts with our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.

Delivers what is promised in line with customer expectations.

Offers value added products and services based on customer needs analysis and ensures customer understanding of those products.

日常工作包括通过电话联系客户或相关部门获取资料信息，进行客户筛选及风险评估；

建立与保持良好的客户关系并改善客户服务质素；

按规定时间完成分配的任务，紧跟公司程序监控工作流程。