Job Description Summary

The ideal candidate will work closely with the Sales, Catering and Banquets departments to handle all client or event needs from the beginning to the end, including but not limited to, significant solicitation for new business, networking offsite for new business, creating custom menus, detailing all F&B needs, providing AV suggestions, handling guestroom accommodations and amenities, servicing VIP events and accommodations, processing payment methods, vendor coordination, organization of shipment, responsible for proper revenue forecasting for all events, coordinating tastings and detailing appointments, etc., and any additional tasks as deemed necessary by the Director of Catering.

Job Description

Job Description

The principal role of this position is to generate corporate and non-corporate revenues for the catering department by prospecting and soliciting both new and repeat clients. Markets include but not limited to Corporate, Weddings, Fundraisers, Non-Corporate, Social, Education, Government, and other segments. The ideal candidate will be the primary liaison with the hotel operations team and provide consistent feedback with key departments to ensure client success.

Meet with clients to work out details of their functionsOutside calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered and quotes pricesMeets with potential clients to book definite corporate eventsMonitor the performance of the events through verifications and analysis of customer satisfaction systems, and seeks feedback from clientsAssists the Director of Catering with budgets and forecastsReview the daily activities, such as:

1.    Catering activity

2.    Purchases

3.    Meetings

4.    Appointments

5.    Tastings

6.    Site Inspections

​Ensures that all BEO’s and paperwork has been completed properly and issued in timely fashionResponsible for arranging all food & beverage details for functions assignedWorks with clients to prepare menus and floor plans and assists them in other vendor needs. Coordinates the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times​Develop new ideas to improve the sales and promotion of the Catering and Food and Beverage service of the hotel, in conjunction with Marketing Department, Food and Beverage Department and the Catering Sales staffAny other duties reasonably assigned by Catering DirectorMay be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Special Qualifications, Education, or Licenses:

College degree preferred2-3 years’ experience in a similar position in an upscale HotelAbility to communicate in English both verbally and in writingKnowledge of various food service stylesFamiliarity with sales and marketing toolsAbility to speak to groups of peopleUnderstand viticulture and be able to recommend winesUnderstand alcoholic beveragesUnderstand Culinary terms for menusLearn and master computer programs such as Delphi and Social tablesPrevious guest relations training and experienceAggressive prospecting and sellingPrevious experience in Catering and Food ServiceExcellent customer service and communication skillsExert physical effort in transporting up to 30 pounds to and from work area

Additional Job Information/Anticipated

Pay Range

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match (available the first day of the month after hire date)401(k) Retirement Plan with Company MatchPaid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)Free parkingFree shift meal$60 Shoes for Crew credit per yearFun, family environmentSonesta Hotel Discounts (over 1,200 hotels world-wide)Educational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long-Term Disability InsuranceVarious Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.