Job description / Role Job Type
Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Company description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

Come as you are & join the 25h tribe.

Job description

How does your working day look like ...

Manage catering operations for off-site catering and hotel events, including corporate events, private parties, and bespoke experiences. Coordinate with clients to understand event needs, preferences, and dietary requirements, offering creative and tailored menu options. Ensure flawless execution of all events, handling everything from event design and logistics to delivery and post-event feedback. Supervise all aspects of service during events, from setup to breakdown, ensuring every detail is executed with precision. Take the lead on off-site events when required, managing logistics including transportation, equipment, staffing, and client communication. Work closely with external vendors and partners to secure resources like décor, sound, lighting, and any additional services required for off-site events. Ensure that off-site events run as smoothly as hotel-based ones, delivering the same high standards of service and cuisine. Lead, train, and motivate the catering team to deliver excellent service, ensuring staff is well-prepared for both in-house and off-site events. Oversee the scheduling and allocation of staff for each event based on the scope and nature of the event. Conduct regular performance reviews, offer constructive feedback, and support professional development. Build and maintain relationships with suppliers, vendors, and partners, ensuring high-quality products and services are always available. Negotiate pricing, contracts, and agreements to ensure cost-effective solutions for both hotel and off-site catering. Manage relationships with external catering partners for off-site events, ensuring quality service standards are maintained. Develop and manage budgets for catering events, ensuring costs are kept within budget while maintaining high standards of quality. Track expenses and revenue for each event and prepare detailed financial reports for management. Work with the sales and marketing team to promote catering offerings, including off-site catering services, through various channels. Assist in the creation of marketing materials, event packages, and seasonal menus. Represent 25hours Hotel Dubai at industry events and networking opportunities to grow the catering business. Ensure exceptional service standards and food quality are maintained at all events, handling any issues or concerns swiftly and professionally. Collect client feedback after events to continuously improve services and cater to guest expectations. Resolve any client or guest complaints and ensure overall satisfaction for all catered events. Ensure compliance with all relevant food safety regulations and industry standards, both on-site and at off-site locations. Manage catering operations to ensure the highest standards of hygiene, safety, and quality control are upheld. Qualifications

Your personality counts more than your CV ...

Minimum of 3-5 years in catering management, with experience in both hotel-based and off-site catering events. Strong leadership, organizational, and communication skills. Ability to manage multiple events and projects simultaneously. Strong creative problem-solving skills with the ability to adapt quickly and think proactively. Deep understanding of event planning, catering logistics, and guest relations. Proficient in event management software and MS Office Suite. Excellent customer service skills and a passion for creating memorable experiences. Knowledge of food safety and industry regulations. Additional information

What's in it for you ...

Get to know all the other 25hours hotels and stay ten nights a year for free as an employee! Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world. Benefit from great offers from our numerous cooperation partners. Be part of our hilarious staff parties and much more... About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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