Description As the earth's most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time employee to join our Customer Experience Strategy team in Bangalore, India. This role is ideal for a candidate looking for to learn with an exciting, dynamic company. Key job responsibilities - Performing a wide range of data collection, data entry, and data processing related tasks (e.g., data tagging, uploading data into online systems). Conducting data validation and analysis - Using high level of judgement to determine/identify differentiated experiences and/or trends. - Partner with internal stakeholders and deliver high quality work, escalate operational issues, draft SOPs. - Conduct trainings for the team whenever required to improve cross-skilling and build more capabilities - Contribute and lead process improvement initiatives that impact overall efficiency/ quality - Managing team engagement activities - Building workflows and automating tasks using AI. Basic Qualifications - Bachelor's degree - Speak, write, and read fluently in English - Strong analytical skills including proficiency in Microsoft Excel - Prompt engineering/AI Literacy Preferred Qualifications - Experience with Microsoft Office products and applications - Basic knowledge of SQL - Previous work experience, especially handling data recording and business analysis - Attention to details - Excellent team player capable of learning and sharing knowledge in a team environment. - Self-starter, motivated, and extremely organized Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.