WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!  - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

 

A WORLD OF REWARDS

·         Hourly Rate of £18.00 plus service charge 

·         We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost

·         Opportunity to work additional hours when you can

·         Free and healthy meals when on duty

 

A Conference and Events Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.

What will I be doing?

As a Conference and Events Operations Manager, you are responsible for managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Conference and Banqueting operationsMaintain exceptional levels of customer serviceEnsure compliance of brand standardsEvaluate guest satisfaction levels with a focus on continuous improvementAware of trends and propose ideas to build the range and quality of Conference and BanquetOptimise sales and contain costs, identifying any areas for actionSet achievable budgets and other short- and long-term functional goalsProvide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development

 

 

What are we looking for?

A Conference and Events Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

Strong knowledge of hotel/leisure/service sectorDegree or diploma in Hotel Management or equivalentRecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyaltyExceptional communication skillsExceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similarPassion for delivering exceptional levels of guest service

 

 EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

 

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company