Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills in risk and control, project management and analytics to Citi’s Cash & Collateral Management Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **About the Team** Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization, and robust payment capabilities and controls. This empowers our organization to thrive and our employees to succeed. **About the Role** The Cash Services Controls Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their role and the business. This role serves as a recognized technical authority within a specific area of the business. Developed communication and diplomacy skills are essential to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role has a significant impact on the area through complex deliverables. The analyst provides advice and counsel related to the technology or operations of the business, with work impacting an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **What you will do:** + Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects. + Stay abreast of developments within the firm’s transformation and control initiatives, considering their implications for the role and the business. + Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization. + Be accountable for the integrity of processes, operations, and associated results; may include responsibility for planning, budgeting, and policy formulation within the area of expertise. + Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident, recommending and implementing solutions. + Investigate various scorecards and performance management tools to mitigate exposure (risk/financial/regulatory); design and implement monitoring reports and tools as needed. + Continuously identify and drive opportunities to improve and strengthen organizational delivery by overseeing and developing various governance frameworks and tools. + Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the group. + Identify the need for and establish necessary guardrails to support the operational delivery of the organization. + Manage stakeholders to ensure a best-in-class client experience, assess service quality, and identify areas for improvement. + Collaborate with Risk and Controls teams and second-line partners, supporting operational teams in a wide range of programs, including but not limited to Continuity of Business (COB), End User Computing (EUC), Third Party Management (e.g., ICSA, CBDC), Records Management and Manager's Control Assessment (MCA). + Contribute to the establishment of operational standards for others. + Develop and execute business plans, policies, and procedures, demonstrating an ability to lead projects, offer innovative solutions, and identify cost-saving opportunities. + Apply strong analytical skills to filter, prioritize, and validate potentially complex material from multiple projects. + Demonstrate commitment to process improvement, client service, control, and cost reduction, actively identifying opportunities to implement process improvements, service enhancements, or technology enhancements. + Apply a solid knowledge of the business to develop creative solutions for client and business needs. + Provide in-depth and sophisticated analysis to define problems and develop solutions. + Influence strategic functional decisions through expert advice, counsel, or provided services that directly impact the business. + Build and maintain effective relationships with colleagues, management, and internal/external clients and stakeholders; facilitate and enable change. + Persuade and influence colleagues, management, clients, and stakeholders through excellent communication, interpersonal, and diplomacy skills. + Individuals at this level may manage a department, product, or process with significant independence. + Act as a technical expert, serving as a key advisor on significant business/product decisions. + Demonstrate a comprehensive understanding of how their area collectively integrates to achieve overall business goals. + Cooperate and communicate effectively with other team members. + Lead by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues, and proactively seeking opportunities for cross-functional collaboration. **What we need from you:** + 6-10 years of relevant experience + Significant industry experience required + Demonstrated subject matter expertise in multiple or specific skill sets, business areas, or products (risk & controls, senior management presentation, stakeholder management, analytics) + Fluency in English - written and verbal + Advanced usage of Microsoft products (Excel, PowerPoint, Word) + Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment + Execution focused mindset to overcome obstacles and minimizes bureaucracy + Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations + Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders + Impeccable integrity and judgment + Leadership, talent management and team building experience may serve as an asset **What we can offer:** By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well: + Cafeteria Program + Home Office Allowance (for colleagues working in hybrid work models) + Paid Parental Leave Program (maternity and paternity leave) + Private Medical Care Program and onsite medical rooms at our offices + Pension Plan Contribution to voluntary pension fund + Group Life Insurance + Employee Assistance Program + Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed + Flexible work arrangements to support you in managing work - life balance + Career progression opportunities across geographies and business lines + Socially active employee communities with diverse networking opportunities Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. \#LI-EV1 ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Cash and Collateral Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.