Job Title: Accounts Receivable / Collections Lead

Responsibilities

An Accounts Receivable (AR) & Collections Team Lead that leads daily AR/collections operations, leads a team of specialists, ensures timely payments, resolves complex issues, drives process improvements, monitors KPIs, trains staff, and reports on departmental performance to optimize cash flow and minimize bad debt. They will act as a working lead, handling high-volume accounts, coaching the team, and ensuring compliance with financial policies. 

Principal Duties and Responsibilities

Team Leadership:

Oversee daily workflow, assign tasks, and monitor performance of AR/Collections team.

Provide training, coaching, and mentorship to team members.

Act as the primary point of contact for escalations and complex issues.

Support HR functions like performance reviews and fostering a learning environment.

Accounts Receivable Operations:

Lead high-volume Accounts Receivable call center.

Reconcile customer accounts and help resolve discrepancies when needed.

Collections:

Monitor delinquent accounts and drive timely payment collection.

Work with team members on difficult accounts and assist with determining next collection steps.

Negotiate payment plans with clients under the Manager's guidance.

Work on own collection accounts by contacting past-due customers via phone and email to collect payments.

Build strong rapport with all customers, both internal and external.

Compliance:

Ensure compliance with internal guidelines, procedures, and external regulations.

Additional Skills & Qualifications

Proven experience in accounts receivable, collections, and team leadership.Strong understanding of accounting principles.Excellent Customer Service skills.Excellent Communication, negotiation, and problem-solving skills.Excellent interpersonal and rapport-building skills, strong team-player. Positive attitude, proactive, and flexible.Good organization skills.Excellent analytical skills.Ability to work under pressure to meet deadlines while sometimes dealing with competing priorities.Strong computer skills and good experience with Microsoft products (Outlook, Excel, Word) required.Experience with QuickBooks is preferred.

Education/Experience Requirements

• Associate's Degree or Higher preferred.

• Previous Customer Service, Credit & Collections, and Team Leadership experience preferred

• Minimum of 5 years relevant working experience

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $45.67 - $57.69/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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