Cash Application Coordinator
WestRock
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Cash Application Coordinator
The Opportunity:
The overarching goal of the Accounts Receivable department is to support the sales growth of Smurfit Westrock while ensuring that the company’s cash flow and credit risk are maintained at acceptable levels. We are seeking a Cash Application Coordinator to join the team. The person in this role will report to the Cash Application Supervisor and assist to ensure that all customer payments are applied promptly and accurately, supporting an efficient collections process. This is a hybrid position and will sit onsite 3 days a week at our Duluth office
Responsibilities:
Sort physical mail, including checks and correspondence, and communication with stakeholders via email.Remotely deposit GL checks, Canadian checks, and customer checks.Answer customer calls and handle MPS and SWK credit card payments.Process CHAX checks through remote deposits.Handle multiple EFT transactions throughout the week.Pursues continuous improvement and personal growth through training, coaching, manager interactions, and active participation in Smurfit Westrock's performance management process.Take part in projects and initiatives within the Cash Application Department.Complete other miscellaneous duties assigned by management.Assist with meeting departmental KPIs and key performance metrics.Perform ad hoc tasks as needed.
What you need to succeed:
2+ years’ experience in high-volume Cash Applications or Accounts ReceivableStrong prioritization, planning, and communication abilitiesTechnical proficiency requiredERP experience preferredBachelor’s degree preferred but not required
What we offer:
Corporate culture based on integrity, respect, accountability, and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies, and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
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