**Employment Type:** Full time **Shift:** Day Shift **Description:** **Position Purpose** At Mercy Care, we are committed to serving Atlanta’s most vulnerable populations with compassion and dignity. As a Case Manager, you will play a vital role in helping individuals and families navigate complex challenges by providing client-centered support and connecting them to essential services. This position is ideal for someone passionate about social justice, advocacy, and holistic care coordination. **What You Will Do** As a Case Manager, you will: + Conduct comprehensive assessments to identify client needs, strengths, and barriers. + Develop individualized service plans with achievable short- and long-term goals. + Connect clients to housing, healthcare, employment, behavioral health, and other community resources. + Monitor progress through regular follow-ups and adjust care plans as needed. + Maintain accurate documentation in compliance with HIPAA and organizational standards. + Collaborate with internal teams and external partners to ensure continuity of care. + Advocate for clients to access and retain benefits. + Facilitate crisis interventions, discharge planning, and case conferencing. + Participate in team meetings, supervision, and ongoing professional development. **Minimum Qualifications** + **Education** : + Required: Bachelor’s degree in Social Work, Human Services, Psychology, Public Health, or related field. + Preferred: Master’s degree in a related field. + **Certifications** : + Required: CPR/First Aid + Preferred: Certified Case Manager (CCM) or equivalent. + **Experience** : + Required: At least 1 year in case management or social services. + Preferred: 2–3 years working with underserved populations such as the homeless, elderly, or those with chronic health conditions. **Position Highlights and Benefits:** + Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!) + Opportunity to get paid daily – through DailyPay + Paid holidays and generous Paid Time Off (PTO) + Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! + Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network. + Fast response interview times and job offers. **Ministry/Facility Information:** Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran