Ontario, Canada
7 days ago
Case Manager
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QUALIFICATIONS 
• Fluent in both French and English a requirement. 
• Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape. 
• Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory. 
• Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset. 
• Strong customer service, communication, problem-solving and interpersonal skills required. 
• Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient's emotional, educational, and health literacy needs. 
• Proven ability to work autonomously within a team environment, in a remote/virtual setting. 
• Strong sense of organization, attention to detail, and ability to multi-task. 
• Strong Computer and Technical skills\: Excel, Word, Outlook, tablets, webportals/internet use. 
• Excellent written and verbal communication and interpersonal skills. 
• Established high speed internet access from home office

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