Case Manager
WestCare
Position Summary:
Day 1 Families Fund Case Manager will be responsible for assisting families in securing and maintaining stable housing while also providing life skills education to support long-term housing retention and family well-being. This position combines case management, housing navigation, and education functions. The Case Manager & Educator will meet with clients to assess housing needs and barriers, develop housing stability plans, and connect families to resources. In addition, this position will conduct workshops and one-on-one sessions in areas such as budgeting, employment readiness, computer skills, and parenting.
Essential Job Functions:
Housing Navigation & Case Management Manage a caseload of up to 30 participants. Assess client housing needs, barriers, and eligibility for housing programs. Assist with securing necessary documentation, completing applications, and monitoring housing progress. Provide warm handoffs to supportive services and community resources. Ensure smooth transition and retention in permanent housing. Participate in Fresno Madera Continuum of Care (FMCoC) case conferencing, trainings, and CES updates. Provide weekly updates to the Master-By-Name List. Education & Life Skills Development Facilitate workshops for families in life skills, personal budgeting, job readiness, parenting, and other relevant areas. Provide one-on-one coaching and support to promote family self-sufficiency. Create a safe, engaging, and supportive learning environment. Encourage active participation from parents and children. Conduct outreach in the community to connect individuals with resources and offer classes. Documentation & Compliance Maintain accurate case notes, reports, and documentation in compliance with program, state, and federal guidelines. Collect and report data for program evaluation and outcome tracking. Ensure services are delivered in a culturally and linguistically appropriate manner. Other Duties Represent the agency in community meetings as requested. Support research and program evaluation efforts. Embrace and embody the mission, vision, and values of WestCare Foundation. Perform any other duties as assigned. Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and Perform any other duties as assigned.
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