At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
Position Highlights:
The Case Management Technician provides support to the Case Management teams. Primary focuses may include clerical assistance with placement of patients to post-acute care services (faxing/calling), utilize discharge planning software, issuing important messages from Medicare, cover all services when other technician is out of the office, covers CM MA when needed, provides clerical assists with front desk phone support, assist with chart prep for QIO appeals.
The ideal candidate will have the following qualifications:
Two-year degree preferred with a focus on human anatomy and medical terminology
Multiple systems computer experience preferred
Minimum 2 years of experience in health care field
Experience with InterQual Review criteria is need and experience with Milliman will be considered
Acute care or insurance experience
Responsibilities:
Screens incoming calls for Case Management Department and routes for appropriate action when Case Management MA is not available
Perform independent concurrent stay utilization review for both commercial and governmental systems and is able to support external QIO review
Able to cover the Case Management Assistant’s duties when needed
Act as a trainer for the systems used within the department
Support clerical tasks associated with discharge planning
Other duties as assigned
Credentials and Qualifications:
High School Diploma/GED
Associates Degree Preferred
No experience required
Some Experience using multiple computer systems and applications, including Microsoft Office (Word, Excel, PowerPoint, Outlook).