**Description** **Introduction** Do you have the career opportunities as a Case Coordinator you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a Case Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary** The Case Coordinator supports the Case Manager in management and oversight of investigations handled by the Ethics and Compliance department for the life cycle of the investigation from intake to resolution. **Major Responsibilities:** + Performs intake of complaints or concerns reported to the HCA Healthcare Ethics Line or received directly via written correspondence, telephone calls, email and/or the company’s Internet websites or portal. + Adheres to policies and procedures for timeliness and consistency in the intake process for all complaints received by the Ethics and Compliance department. + Documents all contacts made and incorporates all information, reports, records, recordings or documentation received, whether in paper or electronic format, in the case file. + Tracks open investigations and makes appropriate status related entries in the electronic case files. + Regularly communicates with the assigned investigators regarding the status of investigations. + Ensures cases are appropriately closed in the electronic case management system once approved for closure. + Maintains and tracks cases identified by the Legal Department as being indefinitely held for litigation purposes. + Transfers and recalls files from storage for compliance with Legal Hold notifications as needed. + Coordinates with the Legal Department to provide case files and follow-up information related to cases subject to Legal Hold or as otherwise requested. + Prepares case summaries, statistical reports and other administrative documents as needed. + Prepares content for presentations, training and education functions as needed. **Education & Experience:** + Bachelor's degree Required + 5+ years of relevant experience, preferably in a healthcare, regulatory compliance, human resources, or related field Required + Proficient in Microsoft office products, including Word, Excel, PowerPoint, Outlook, Teams, etc. and an ability to learn and work efficiently in case management databases. Required + Experience in data analytics and manipulation for trending and analysis. Preferred We are comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom. The Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts. This is where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care. Through a united network of globally recognized oncology specialists, we collaborate and share best practices. We address each aspect of the cancer journey, from screening and diagnosis through treatment and survivorship, to advance our shared mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.