Carrier Relations Manager- Inbound Transportation
Dollar Tree
Support the growth of Family Dollar partnerships with carriers and internal corporate departments to reduce overall costs while improving service levels
Principal Duties and Responsibilities -
+ The primary tasks the associate will perform during his/her work schedule
+ Book quarterly business review (QBR) meetings and calls; participate in meetings and distribute related materials and meeting minutes in a timely and effective manner
+ Administratively support annual carrier conference with travel, presentations, meeting attendance, documentation and catering coordination
+ Facilitate routine carrier touch base calls to review performance as related to all functional transportation teams
+ Participate in RFP cycles across modes, supporting management with communication, consolidation of responses, reporting of results and other tasks as required
+ Monitor, research, summarize and report challenges with carrier performance via carrier scorecard
+ Utilize systems and optimize procedures as guided by management
+ Research, create and edit presentations and reports
+ Maintain appropriate level of confidentiality and professionalism within the organization, across vendors and carriers
+ Work closely with Transportation Management and Analysts to develop strong carrier and corporate partnerships by liaising with those partners on a routine cycle
+ Answer and direct phone calls and emails
+ Maintain appropriate contact listings for the team
+ Complete other various assignments, as required
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
+ Bachelor’s degree or equivalent work experience
+ One to three years of transportation work experience
+ Previous corporate office experience
+ Dynamic and agile work style
+ Polite and professional, exhibiting a desire to support the needs of others
+ Ability to be successful in a changing environment and be successful with the ambiguity of change
+ Ability to work well with people at different organizational levels internally and externally
+ Ability to gain trust with associates and carrier representatives by exuding compassion and respect
+ Must possess qualities of integrity, discretion and strong ethics
+ Strong organizational and problem solving skills
+ Detail oriented
+ Strong written and verbal communication stills
+ Strong working knowledge of MS Outlook, Word, Power Point and Excel
+ Ability to manage numerous projects simultaneously
+ Must possess qualities of integrity, discretion and strong ethics
Desired Qualifications - Desired but not required.
+ Experience in transportation services
Dollar Tree and Family Dollar are Equal Opportunity employers.
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