Chesapeake, VA, 23326, USA
6 days ago
Carrier Relations Manager- Inbound Transportation
Support the growth of Family Dollar partnerships with carriers and internal corporate departments to reduce overall costs while improving service levels Principal Duties and Responsibilities - + The primary tasks the associate will perform during his/her work schedule + Book quarterly business review (QBR) meetings and calls; participate in meetings and distribute related materials and meeting minutes in a timely and effective manner + Administratively support annual carrier conference with travel, presentations, meeting attendance, documentation and catering coordination + Facilitate routine carrier touch base calls to review performance as related to all functional transportation teams + Participate in RFP cycles across modes, supporting management with communication, consolidation of responses, reporting of results and other tasks as required + Monitor, research, summarize and report challenges with carrier performance via carrier scorecard + Utilize systems and optimize procedures as guided by management + Research, create and edit presentations and reports + Maintain appropriate level of confidentiality and professionalism within the organization, across vendors and carriers + Work closely with Transportation Management and Analysts to develop strong carrier and corporate partnerships by liaising with those partners on a routine cycle + Answer and direct phone calls and emails + Maintain appropriate contact listings for the team + Complete other various assignments, as required Minimum Requirements/Qualifications - Summary of knowledge, experience and education required. + Bachelor’s degree or equivalent work experience + One to three years of transportation work experience + Previous corporate office experience + Dynamic and agile work style + Polite and professional, exhibiting a desire to support the needs of others + Ability to be successful in a changing environment and be successful with the ambiguity of change + Ability to work well with people at different organizational levels internally and externally + Ability to gain trust with associates and carrier representatives by exuding compassion and respect + Must possess qualities of integrity, discretion and strong ethics + Strong organizational and problem solving skills + Detail oriented + Strong written and verbal communication stills + Strong working knowledge of MS Outlook, Word, Power Point and Excel + Ability to manage numerous projects simultaneously + Must possess qualities of integrity, discretion and strong ethics Desired Qualifications - Desired but not required. + Experience in transportation services Dollar Tree and Family Dollar are Equal Opportunity employers.
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