**JOB DESCRIPTION** **Job Summary** Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service. Senior Whole Health by Molina Healthcare (“SWH”) is a community-based health care organization with national operations support delivering government funded health plans for members who reside in Massachusetts. The candidate must have the following experience: computer proficient, organized, data entry, and must be able to work independently. Candidate with experience faxing documents, working with Providers, handling prescriptions and DEM experience are encouraged to apply. Work Hours: Monday - Friday 8:00am - 5:00pm EST Remote in Waltham MA- light travel may be required due to business needs **KNOWLEDGE/SKILLS/ABILITIES** + Provides telephone, clerical, and data entry support for the Case Management team. + Responsible for initial review of assigned case levels to assist in Case Management assignment. + Reviews data to identify principal member needs and works under the direction of the Case Manager to implement care plan. + Schedules member visits with team members as needed. + Screens members using Molina policies and processes, assisting clinical Case Management staff as they identify appropriate medical services. + Coordinates required services in accordance with member benefit plan. + Promotes communication, both internally and externally to enhance effectiveness of case management services. + Processes member and provider correspondence. **JOB QUALIFICATIONS** **Required Education** HS Diploma or GED **Required Experience** 1-3 years’ experience in an administrative support role in healthcare. **Preferred Education** Associate degree **Preferred Experience** 3+ years’ experience in an administrative support role in healthcare, Medical Assistant preferred. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $21.16 - $34.88 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.