Job Description:
Job Title: Care Coordinator
Location: Kirksville, MO
Employment Type: Full-time
Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M.
Are you a compassionate and organized professional passionate about supporting individuals with mental health and substance use challenges? Join our team at Preferred Family Healthcare as a Care Coordinator and help make a meaningful impact in the lives of our clients.
As a Care Coordinator, you will provide comprehensive coordination of services for individuals receiving outpatient treatment. You’ll work closely with clients, families, and providers to ensure continuity of care and access to essential resources.
Position Perks & Benefits
29 Days of PTO
Eligibility for HRSA Loan Repayment (subject to requirements)
Comprehensive employee benefits: health, dental, vision, retirement, life insurance
Competitive 401(k) Retirement Savings Plan – up to 5% match
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities
Review initial assessments and discharge planning to identify client needs
Coordinate outpatient services for mental health and/or substance use disorders
Maintain communication with referral sources and primary care providers
Request and manage correspondence from past treatment providers
Participate in staff meetings to ensure continuity of care
Facilitate referrals for services outside the scope of treatment
Assist with scheduling and transportation arrangements
Develop and update individualized treatment plans
Advocate for clients and link families to community resources
Support transitional planning for clients and families
Address chart deficiencies promptly
Document services in compliance with KDHE/JJA standards
Provide crisis intervention as needed
Meet weekly direct service expectations
Complete 32 hours of professional development training every two years
Education and Experience Qualifications
Bachelor’s degree in a human services field (e.g., Social Work, Psychology, Counseling, Criminal Justice, Nursing, Education) preferred
Required Licenses/Certifications
Valid driver’s license and current auto insurance
TB test (annually for direct care staff)
Background check including criminal record, driving record, abuse/neglect, and fingerprinting
First Aid and CPR certification within 3 months of employment
Behavioral Management training (CPI or Verbal De-escalation depending on program)
Completion of “Direct Service Expectations” within 30 days of employment
Missouri Staff: 36 hours of training within 2 years (per 9 CSR 10-7.110 E 1)
Additional Qualifications
Knowledge of case management and rehabilitation methods
Understanding of community resources and legal procedures related to mental health and substance use
Ability to communicate effectively both verbally and in writing
Capacity to evaluate services and contribute to program improvement
Interest in both short-term and long-term organizational goals
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.


Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.