**Hours of Work :** 40 **Days Of Week :** M-F **Work Shift :** 8X5 Day (United States of America) **Job Description :** Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. Your Job Requirements: • Graduation from an accredited Medical Assistant program • Medical Assistant Certification required • Experience of at least 5 years as a Certified Medical Assistant • High school graduate or GED equivalent. • Current Basic Life Support certification. • Proven ability to mentor others • Expert in computer literacy in electronic health record. • Knowledge of medical terminology. • HEDIS Quality Measures experience • Excellent communication and customer service skills required • Proficiency in Word, Excel, and PowerPoint required. • Ability to work independently, while collaborating with other team members • Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies Your Job Responsibilities: • Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs • Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed • Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures • Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed • Communicate regularly with interdisciplinary team members to coordinate/update a patient’s care • Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures • Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes • Submit data to external agencies as directed by Care Coordination Clinical Manager • Explain the importance of preventive health screens and clinical measures to patients and families • Perform as needed all duties at the expert level within the scope of a Medical Assistant’s scope of practice • Record patient care documentation in the medical record accurately and in a timely manner • Coordinate patient care as directed by provider, and policies/procedures • Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: + 150 Top Places to Work in Healthcare by _Becker’s Hospital Review_ , 2023 + Top 10 Military Friendly® Employer, Gold Designation, 2023 + Top 10 Military Spouse Friendly® Employer, 2023 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: + TIME magazine Best Companies for Future Leaders, 2025 + Great Place to Work® Certified™, 2025 + Glassdoor Best Places to Work, 2025 + PressGaney HX Pinnacle of Excellence Award, 2024 + PressGaney HX Guardian of Excellence Award, 2024 + PressGaney HX Health System of the Year, 2024 Equal Opportunity Employer It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.