Care Coordination Manager
Always Best Care – Utah County
Provo, UT
$18.00–$20.00 per hour (based on experience)
Part-time | 25–30 hours per week (to start)

 

Make a Difference Every Day
Always Best Care of Utah County is in its third year of serving seniors with compassion, integrity, and excellence. We’re growing and seeking a reliable, motivated, and versatile Care Coordination Manager to join our team. If you're passionate about helping seniors remain independent in their homes—and you're organized, people-oriented, and thrive in a fast-paced environment—this role could be perfect for you!

 

Key Responsibilities

· Recruit & Onboard: Source, interview, and onboard qualified non-medical caregivers.

· Schedule Management: Match caregivers with clients based on skills and availability; manage caregiver and CNA schedules, including required bi-annual quality assurance and onsite visits.

· Client Coordination: Conduct in-home assessments and review service agreements with new clients.

· Client Relations: Regularly check in with current clients to ensure satisfaction and address concerns.

· Office & Call Management: Handle incoming calls and place outbound calls to current and potential new clients.

· Team Support: Provide consistent, regular support to Caregivers and CNAs through weekly meetings. Offer thoughtful solutions based on team feedback, and foster a positive and meaningful work environment by:

          o Recognizing and rewarding excellent performance

          o Supporting skill development and ongoing training

          o Promoting professional accountability and team engagement

· Care Coverage: Step in to provide care when needed, especially during caregiver call-offs.

· Community Engagement: Participate in occasional local marketing and outreach events.

 

Who We’re Looking For

A positive, detail-oriented leader who:

Takes initiative and problem-solves with confidence Communicates with warmth, clarity, and professionalism Can easily shift gears between administrative, client-facing, and caregiving tasks Truly cares about improving the lives of seniors

 

Qualifications

2 years of recruiting, scheduling and administrative experience (preferably in healthcare or home care) 1 year of supervisory or team leadership experience CNA certification preferred but not required Valid Driver’s License, Auto Insurance, and Vehicle Registration Background check, TB test and drug test required

Join our mission to help seniors live with dignity and independence in their own homes. Apply today and be part of something meaningful!

 

Work Location: In person