Communicates appropriately using good interpersonal skills.
Positive, professional demeanor is projected through verbal and non-verbal communications.Information for patients and staff is delivered in a manner that is supportive, timely and understandable.Interpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Relations Services and Faculty Employee Assistance Program.Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.Ideas and suggestions are clearly communicated.Clarification of communication is requested when appropriate.Serves, manages and supports internal and external customers.Privacy is maintained at all times for patient and employee information.Actions are initiated to meet or exceed customer/co-workers expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with – Is there anything else I can do for you?).Appropriate resources throughout the Organization are used consistently to meet customer needs.Relationships with staff in other work areas are fostered to meet internal and external customer needs.Positive working relationships with peers, management and customers are maintained at all times.Organizational Mission and Values of Accountability, Stewardship, Professionalism, Integrity, Respect and Excellence are evident in behaviors.Participates in performance improvement activities.Participation in Performance Improvement activities and initiatives is on-going. Initiative is demonstrated to proactively diagnose and resolve problems. Change is met with positive, supportive behavior.Participates as a team member and is accountable for own work responsibilities.Time off is scheduled to avoid disrupting workflow. Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics. Productive work habits are consistently displayed. Accountability for actions and decisions is demonstrated in daily work. Feedback is solicited and accepted in a positive manner. Constructive input is offered to support the work unit.In addition to the above job responsibilities, other duties may be assigned.Position Compensation Range: $15.37 - $23.82 HourlyMINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent required.
Experience: No experience required.
Licensure: ECG Certification required within 12 months of hire date by the American Board of Cardiovascular Medicine or National Telemetry Association
PHYSICAL DEMANDS
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive). Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; May be exposed to fumes, chemicals, and cold.
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